Front Desk Agent

2 days ago

Stratford, Canada The Parlour Inn Full time

The **Parlour Inn** is looking for **Part-Time Guest Services Agents **to join our wonderful team

As a Guest Service Agent, you will assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner.

**Please note this position requires open availability including evenings and weekends**

**What you'll be doing**:

- Register guests and assign rooms.
- Accommodate special request whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms.
- Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys.
- Assessing Guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- Assist bell staff with luggage when required.

**What you'll bring to the team**:

- Grade 12 Education as well as tourism/hospitality courses at college/university beneficial.
- Minimum of 2 years front desk experience or related college course.
- Switchboard knowledge and/or training required.
- Previous up-selling and/or sales experience is considered an asset.
- While we welcome all applicants, only those selected for an interview will be contacted._

**Job Types**: Part-time, Permanent

Pay: $16.55-$17.42 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Holidays

Work Location: In person

  • Front Desk Agent

    6 days ago

    Stratford, Canada The Bruce Hotel Full time

    Reporting to the Front Desk Supervisor_, our _front desk agents welcome our guests and ensure their stay and experience are truly unforgettable.._ **Job Requirements**: - Professional, articulate, friendly, and punctual - Possesses and exhibits the drive to provide exceptional service - Flexible hours are required (able to work days, nights, weekends,...

  • Hotel Front Desk Agent

    2 weeks ago

    Stratford, Canada Rodeway Inn Full time

    **Job Title: Front Desk Agent - Rodeway Inn Stratford** **Location**: Stratford, ON N5A 6Z3 **Job Types**: Part-Time (All weekends) Fulltime (Weekdays including weekends), Permanent **Pay**: $17.20 - $18.00 per hour **Schedule**: - Day Shifts: 7:00 AM - 3:00 PM / 3:00 PM - 11:00 PM - Required to work on weekends and holidays **About Rodeway Inn...

  • Front Desk Agent

    2 weeks ago

    Stratford, Canada Quality Inn Stratford Full time

    **About us** Quality Inn Stratford is a small business in Stratford, On. We are professional, agile and our goal is to Our Stratford hotel is dedicated to providing guests with clean, hygienic accommodations, so you can enjoy peace of mind during your stay. We’ve implemented a variety of enhanced protocols as part of our Commitment to...

  • Front Desk Receptionist

    2 weeks ago

    Stratford, Canada Strickland's Full time

    **Reception/Host, Strickland’s Automart** At Strickland's we're happy to help. We pride ourselves in offering value to our guests. Value to us means a great car at a great price all while enjoying your buying experience! We believe that purchasing a vehicle should be exciting and Hassle-Free! Strickland's is a family owned and operated business; serving...

  • Guest Service Agent

    2 weeks ago

    Stratford, Canada The Parlour Inn Full time

    **The Parlour Inn **is seeking a part-time Guest Service Agent to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **Duties and Responsibilities**: - Register guests and assign rooms. - Accommodate special requests whenever...

  • Guest Service Agent

    14 hours ago

    Stratford, Canada The Parlour Inn Full time

    The **Parlour Inn** is looking for **Part-Time Guest Services Agents **to join our wonderful team! As a Guest Service Agent, you will assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever...

  • Front Desk Receptionist

    2 weeks ago

    Stratford, Canada Strickland's Full time

    **Part-time Reception/Host, Strickland’s Automart** At Strickland's we're happy to help. We pride ourselves in offering value to our guests. Value to us means a great car at a great price all while enjoying your buying experience! We believe that purchasing a vehicle should be exciting and Hassle-Free! Strickland's is a family owned and operated...

  • Guest Service Agent

    6 days ago

    Stratford, Canada The Parlour Inn Full time

    The **Parlour Inn** is looking for Guest Services Agents to join our wonderful team! **Position Summary**:To assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **Duties and Responsibilities**: - Providing personalized and exceptional...

  • Front Desk Receptionist

    1 week ago

    Stratford, Ontario, Canada Lanark Lifestyles Retirement Residence Full time

    Why Work at Lanark Lifestyles?Lanark Lifestyles is not a small link in a big chain. We are independent, Canadian, and together, we can make a difference in people's lives. Not only can we enrich our residents' lives, but we can offer our employees a meaningful career as part of a stellar team who truly cares about each other.We are not a traditional...

  • Front Desk Agent/night Auditor

    2 days ago

    Stratford, Canada Quality Inn and Conference Center Full time

    Greeting and thanking guests in a sincere, friendly manner. - Check guests in and out of their rooms - Taking, cancelling, and changing room reservation requests - Investigating and resolving customer complaints or questions - Answering telephone calls and relaying messages - Maintaining an inventory of reservations, vacancies, and room assignments -...