Administration - Administrative Support Ii

2 days ago

Calgary, Canada Wood's Homes Full time

Wood's Homes is a non-profit children's mental health center based in Calgary and we create and provide quality mental health services that promote and restore the well-being of children and families who struggle with problems big and small. Are you a passionate and dedicated individual interested in making a difference in the lives of children, youth and families? Are you committed to cultivating an inclusive culture that encourages, supports and celebrates diverse voices at every level? Then we want you to join the Wood's Homes team.

Wood’s Homes is looking for one (1) full time Administrative Support II to join our Administration Department.

Role Summary:
Reporting to the Executive Assistant, the Administrative Support II will provide clerical and administrative support and consistent quality reception. The Administrative Support II role will demonstrate due diligence in being Exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.
Accountabilities:

- Reports, minutes and related documentation delivered in professional and timely manner.
- Administrative duties for agency are completed in an efficient and professional manner.
- Provides superior reception duties in a helpful, professional, and courteous manner.
- Provide exceptional customer service to both internal and external clients.

**Responsibilities**:

- Greet internal and external guest in a courteous and professional manner.
- Answer phone lines and respond to general enquiries.
- General clerical duties including data input, typing and filing.
- Responsible for managing photocopier and phone codes, combining month end summaries for phone, photocopiers, couriers and mail
- Book rooms for both internal and external groups, coordinates food orders, parking requirements and IT support as needed.
- Coordinate courier services, order office stationary and ensure supply inventory is kept at necessary levels for operation.
- Make arrangements for travel as requested by Senior Management.
- Provide administrative support as assigned and provides back up for other administrative staff.
- Update and maintain organization database and communication listings, and all telecommunication requirements.
- Take minutes, prepares agendas and provides follow up for various meetings.
- Other related duties as required.

Qualification:
Education, Training Diplomas and Certifications
- High School Diploma.
- Post-Secondary education in Business Administration an asset.

Work Experience
- Minimum four (4) years' experience in related field.
- Customer service experience an asset.

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