Warehouse Support and Supply Worker

At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great doesn’t it? It is

We are seeking a reliable, people-oriented and organized individual to join our team as a Warehouse Support and Supply Worker. This person will work with our team at the Emergency Food Hamper program helping to provide food assistance to people living on a low-income in Kitchener/Waterloo; supporting food distribution through activities in the warehouse, working with volunteers and acting as a back-up driver.

*** This is a permanent, salaried, full-time position (37.5 hours per week), with paid sick time, personal days and vacation; group health benefits and a defined contribution pension plan.**

**Valid G Class driver’s license and regular access to a reliable vehicle are required.**

**Key Responsibilities**:

- Organize and monitor the work of volunteers in assisting with warehouse tasks
- Receive, sort and organize storage of food and non-food items
- Support operations of the Emergency Food Hamper Warehouse
- Load unload food trucks using the forklift
- Provide back-up coverage for the Driver; pickups and deliveries, fleet vehicle maintenance
- Responsible for assisting with the Christmas Bureau and Christmas Hamper programs and special projects

**Skills Experience**:

- Minimum high school education is required
- Experience and training in operating a forklift is an asset
- Valid G class driver’s license is required for travel throughout Waterloo Region other townships
- Excellent verbal and written communications skills
- Experience in a warehouse environment would be an asset
- Knowledge in shipping and receiving is an asset
- Knowledge of social work principles and/or food security issues would be an asset
- Ability to life heavy items repeatedly and perform physical labour is required
- Ability to work independently in a busy environment
- Experience doing pickups and deliveries is an asset
- Ability to receive and follow instructions
- Experience in handling food product is an asset
- Basic Computer and Microsoft office knowledge is an asset
- Commitment to understand and uphold the mission and values of House of Friendship is expected
- Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
- Ability to work professionally as a team member with staff, participants and community members
- Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs
- Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery
- Must be dependable, professional, flexible, a team player, and have a positive attitude
- Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges
- Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

**Rate of Pay**:
Note: Most new team members will start somewhere between the start rate and the mid point of the range.

Grade: 3

Min: $18.13

Mid: $20.59

Max: $23.05

**Working Conditions**:

- 37.5 hours per week; Monday to Friday, 8:30am to 4:30pm
- Moderate travel throughout the region of Waterloo
- Time off/vacation is not permitted during the Christmas season (during the months of November and December)
- Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected

**COVID-19 Vaccination Policy**:
To maintain the safety of staff and participants, House of Friendship has implemented a COVID-19 Vaccination Policy. All Staff hired after October 19, 2021 are required to provide proof of being Fully Vaccinated against COVID-19 as a pre-condition of their employment or placement offer. If an individual is unable to be vaccinated against COVID-19, they will be required to submit written proof verifying a medical reason or by submitting a request under the Ontario Human Rights Code and agree to regular Rapid Antigen Testing at least two times per week. When documentation has been received and approved, House of Friendship will provide accommodation up to the point of undue hardship in compliance with the OHRC and may follow up to receive further information and/or documentation as required. Failure to meet these requirements will result in the immediate revocation of an