Counter Sales Representative

2 weeks ago

Kitchener, Canada NEXT Supply Plumbing and Hydronics Full time

**NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics -setting superior standards in service, product availability and delivery. NEXT has 12 strategically located local warehouses across the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.**

**Warehouse**:picking and packing all assigned orders in the warehouse. Load trucks for delivery. Assist in warehouse functions as required. Maintain a clean and safe environment.

**What you will do**:

- Take orders in person at the counter or by phone.
- Pick and pack of customer’s orders.
- Answer all incoming customer inquiries regarding products and services and ensure a high level of customer satisfaction.
- Source non-stocking items forcustomers.
- Problem solving to rectify customer concerns as quickly as possible.
- Purchase stock orders for branch as assigned.
- Resolve issues relating to orders, transfers, and PO’s.
- Process returns for customers and getting RGA’s from vendor if required.
- Stock Replenishment when required.
- Counter and warehouse maintenance.
- Pick and pack all assigned orders in the warehouse.
- Ensure orders are picked accurately and completely.
- Assist warehouse staff as needed. Ie receiving PO’s, putting stock away, loading and unloading of product.
- Make deliveries if necessary.
- Any other duties as required.

**What we require**:

- Product knowledge in plumbing a must (3 years’ experience).
- Excellent written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Strong system knowledge.
- Customer service oriented.
- Able to multitask.
- Problem solving skills.
- Additional hours may be required daily to perform this job effectively.
- Be on-site at their assigned location.
- Produce a clear police record check.

**We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.**

**Job Types**: Full-time, Permanent

**Salary**: $17.70-$21.16 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Store discount

Schedule:

- Every Weekend
- Monday to Friday

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person

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