Bilingual Orders Coordinator

2 weeks ago

Markham, Canada Bayshore HealthCare Full time

ABOUT THE ROLE

**The Orders** **Coordinator is** **to** **ensure order** **processing and outbound** **deliveries are** **completed promptly** **and** **accurately** **while** **managing** **customer** **accounts** **end** **ensuring** **that** **documentation** **is filed and kept up to date.**

**Full-time permanent position. Monday-Friday 8am-5pm, Markham location. Must be bilingual in French.**

**A DAY IN THE LIFE**
- Set up new customer accounts (send forms, create customer cards, ensure forms received are complete and sent to online site)
- Run reports upon request
- Process packing slips and invoices for Outbound shipments
- Verify all client data for completeness and accuracy prior to packaging and invoicing
- Receive, review and process orders using NAV and other systems 0s necessary
- Prepare necessary documentation and labels for order processing
- Coordinate with patient support programs to ensure client needs are met
- Receive all incoming calls for Dex Medical Distribution regarding account management, order status, and account payments
- Follow up with past due accounts for Dex Medical Distribution Monitor and process faxes received, incoming orders, and various customer requests
- Participate in GMP (Good Manufacturing Practices) training on an annual basis
- Participate in raining for Dex Quality System
- Handle complaints and manage escalation calls
- Track shipments and notify client of order status
- Review & file outbound documentation
- Act as a system administrator for ordering portals, Which includes managing customer accounts, updating inventory levels, and updating shipping order status

Job Qualification

**WHAT YOU BRING TO THE TEAM**
- Completion of post secondary education in: pharmacy, medicine, dentistry, veterinary medicine, pharmacology, organic chemistry, or chemical engineering
- A minimum of two years in Customer Service ideally in a high order processing environment is preferred
- Knowledge of Good Documentation Practice (GDP) is preferred
- Ability to read and interpret documents such as billing documents
- Must be able to communicate in both French and English. Strong verbal, written skills are required

  • Bilingual Customer Care Associate

    1 week ago

    Markham, Ontario, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)IntroductionAre you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    6 days ago

    markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)IntroductionAre you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    5 days ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)IntroductionAre you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    21 hours ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role) Introduction Are you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Order Administrator

    1 week ago

    Markham, Canada Genuine Comfort Full time

    Join to apply for the Bilingual Sales Admin Assistant role at Genuine Comfort3 days ago Be among the first 25 applicantsJoin to apply for the Bilingual Sales Admin Assistant role at Genuine ComfortGet AI-powered advice on this job and more exclusive features.Founded in 2010, Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged...

  • Bilingual Office Coordinator

    4 days ago

    Markham, Ontario, Canada Avantier Inc. Full time

    Benefits:Dental insuranceHealth insuranceVision insuranceBilingual Office Coordinator ***Hybrid Opportunity in Toronto Area***Position Type:Full timeDescription:Join Avantier – A Trusted Leader in Precision Custom Optical Solutions for 25 YearsAvantier, a renowned provider of cutting-edge custom optical solutions with a legacy spanning 25 years, is seeking...

  • Coordinator, Bilingual Dealer Support

    7 days ago

    Markham, Ontario, Canada MOBIS PARTS CANADA Full time

    About MOBIS Parts Canada (MPCA):MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry, specializing in the distribution of parts for Hyundai Motor Company and Kia Motors. With a strong commitment to collaboration, ingenuity, and a promise to bring safety and happiness to our customers, MPCA is dedicated to constant evolution and...

  • Bilingual Account Manager

    2 days ago

    Markham, Canada White Paper Office Solutions Full time

    **Job description** White Paper Office Solutions - Bilingual Account Manager Our company is currently looking for a Full-Time Bilingual Account Manager to join our award-winning team. We are seeking a dynamic individual who relishes any challenge that comes their way - from order entry to single-handedly coordinating customer print and promotional...

  • Bilingual Logistics Coordinator

    1 week ago

    Markham, Canada Adecco Full time

    Our client is currently hiring a full-time detail-oriented and proactive Bilingual Logistics Coordinator (English/French) to join their team in Markham, ON. In this role, you will play a critical part in ensuring smooth order processing, customer satisfaction, and seamless logistics operations. You’ll work closely with internal departments, external...

  • Junior Order Management Coordinator

    4 days ago

    Markham, Canada Supplynow Limited Full time

    **Location**: Markham Ontario **Department**: Operations / Supply Chain **Reports To**: Branch General Manager **Position Summary** The **Junior Order Management Coordinator** supports the order management team in ensuring the smooth and efficient flow of orders from quotation to delivery. This entry-level role assists with product sourcing and...