Bilingual Orders Coordinator

1 week ago

Markham, Canada Bayshore HealthCare Full time

ABOUT THE ROLE

**The Orders** **Coordinator is** **to** **ensure order** **processing and outbound** **deliveries are** **completed promptly** **and** **accurately** **while** **managing** **customer** **accounts** **end** **ensuring** **that** **documentation** **is filed and kept up to date.**

**Full-time permanent position. Monday-Friday 8am-5pm, Markham location. Must be bilingual in French.**

**A DAY IN THE LIFE**
- Set up new customer accounts (send forms, create customer cards, ensure forms received are complete and sent to online site)
- Run reports upon request
- Process packing slips and invoices for Outbound shipments
- Verify all client data for completeness and accuracy prior to packaging and invoicing
- Receive, review and process orders using NAV and other systems 0s necessary
- Prepare necessary documentation and labels for order processing
- Coordinate with patient support programs to ensure client needs are met
- Receive all incoming calls for Dex Medical Distribution regarding account management, order status, and account payments
- Follow up with past due accounts for Dex Medical Distribution Monitor and process faxes received, incoming orders, and various customer requests
- Participate in GMP (Good Manufacturing Practices) training on an annual basis
- Participate in raining for Dex Quality System
- Handle complaints and manage escalation calls
- Track shipments and notify client of order status
- Review & file outbound documentation
- Act as a system administrator for ordering portals, Which includes managing customer accounts, updating inventory levels, and updating shipping order status

Job Qualification

**WHAT YOU BRING TO THE TEAM**
- Completion of post secondary education in: pharmacy, medicine, dentistry, veterinary medicine, pharmacology, organic chemistry, or chemical engineering
- A minimum of two years in Customer Service ideally in a high order processing environment is preferred
- Knowledge of Good Documentation Practice (GDP) is preferred
- Ability to read and interpret documents such as billing documents
- Must be able to communicate in both French and English. Strong verbal, written skills are required

  • Bilingual Customer Care Associate

    4 weeks ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role) Introduction Are you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Order and Invoicing Specialist

    34 minutes ago

    Markham, Ontario, Canada IHRA Full time

    The Bilingual (English and French) Order and Invoicing Specialist is a critical operational role responsible for accurate order intake, invoice creation, and data validation. This position works closely with the Sales and Operations teams to ensure all customer and order information entered into Salesforce is complete, accurate, and compliant before...

  • Bilingual Customer Order Administrator

    6 hours ago

    Markham, Canada Genuine Comfort Full time

    Join to apply for the Bilingual Sales Admin Assistant role at Genuine Comfort3 days ago Be among the first 25 applicantsJoin to apply for the Bilingual Sales Admin Assistant role at Genuine ComfortGet AI-powered advice on this job and more exclusive features.Founded in 2010, Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged...

  • Bilingual Office Coordinator

    38 minutes ago

    Markham, Ontario, Canada Avantier Inc. Full time

    Benefits:Dental insuranceHealth insuranceVision insuranceBilingual Office Coordinator ***Hybrid Opportunity in Toronto Area***Position Type:Full timeDescription:Join Avantier – A Trusted Leader in Precision Custom Optical Solutions for 25 YearsAvantier, a renowned provider of cutting-edge custom optical solutions with a legacy spanning 25 years, is seeking...

  • Bilingual Care Coordinator

    3 weeks ago

    Markham, Canada Sentrex Health Solutions Full time

    Join to apply for the Bilingual Care Coordinator (Remote) role at Sentrex Health Solutions Position Type: Full TimeDepartment: Patient ProgramsWork Location: CanadaWork Arrangement: RemoteWork Hours: Monday to Friday - Standard Office Hours, Flexibility between 9 am to 7 pmTravel Required: No A proudly Canadian company, Sentrex Health Solutions is a fully...

  • Customer Service

    7 days ago

    Markham, Canada Bath Emporium Full time

    Bath Emporium is a full service luxury bathroom, kitchen, and appliance showroom in Markham that offers its clients an extensive product range and design services. **Summary** **Responsibilities** - Process customer orders and communicate with vendors regarding product availability and shipping updates - Maintain accurate records of customer interactions...

  • Order Management Specialist

    4 days ago

    Markham, Canada Cepheid Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Bilingual Care Coordinator

    3 weeks ago

    Markham, Canada Sentrex Health Solutions Inc. Full time

    Work Hours: Monday to Friday - Standard Office Hours, Flexibility between 9 am to 7 pm Travel Required: No A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients...

  • Bilingual Patient Care Coordinator

    5 days ago

    Markham, Canada PerCuro Clinical Research Ltd Full time

    **Position Type**: Full-time (Temporary, Fixed Term) **Department**: PerCuro **Work Location**: Remote (Eastern Canada - ON, QC or ATL) **Work Hours**: Monday to Friday, Standard Business Hours **Travel Required**: No A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for...

  • Order Processor

    30 minutes ago

    Markham, Ontario, Canada Stoneforged Technology Inc Full time

    Company DescriptionStoneforged Technology Inc is a fast growing gaming PC manufacturing company based in Markham, Ontario focused on delivering high-performance, enthusiast-grade computing solutions and accessories. The company specializes in custom gaming PCs, boutique-level system builds, and anime/video game inspired accessories that integrate...