Customer Service
6 days ago
Bath Emporium is a full service luxury bathroom, kitchen, and appliance showroom in Markham that offers its clients an extensive product range and design services.
**Summary**
**Responsibilities**
- Process customer orders and communicate with vendors regarding product availability and shipping updates
- Maintain accurate records of customer interactions and transactions.
- Coordinate delivery schedules and plan efficient routes for our delivery truck
- Update the POS/inventory system with packing slips and incoming shipments
- Conduct data entry tasks related to customer information and service requests
- Notify customers when their orders are ready for pickup and provide ETA updates
- Handle freight shipments and assist with freight claims for damaged or missing goods
- Submit warranty claims and order parts (training provided)
- Enforce company policies such as restocking fees and return terms
- Collaborate with warehouse and sales staff to ensure smooth operations
**Qualifications**
- 2-3 years of experience in customer service, order desk, or administrative support (experience in a bath and kitchen environment is a plus)
- Proven experience in a customer service or coordination role
- Strong written and verbal communication skills in English - professional, clear and courteous
- Highly organized with strong attention to detail and follow-up
- Proficient in data entry with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Proper phone etiquette with confidence to uphold company policies
- Knowledge of shipping processes or freight claims is an asset
- Reliable and punctual - this is an in-person position and one is required to be in for 9:00am.
- Business-casual attire required (no jeans)
**Job Types**: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Expected hours: 40 - 44 per week
Work Location: In person
-
Bilingual (French/english) Customer Service
6 days ago
Markham, Canada Service Ontario (private office) Full timeWe are currently looking for one part time Bilingual (English and French) Customer Service Representative to join our office. Experience is preferred but we are willing to train. We are located on Hwy 7 in Markham between McCowan Rd. and Markham Rd. Our office hours are: Monday, Tuesday, Wednesday and Fridays 9am-5pm, Thursdays 9am-7pm. The position is...
-
Customer Service
4 days ago
Markham, Canada Komar Trans Full timeKomar transportation is looking for high experienced Customer Service Representative Pay: $17.20-$18.00 per hour **Benefits**: - On-site parking Schedule: - Monday to Friday **Language**: - Arabic (required) Work Location: In person Expected start date: 2024-09-16
-
Service Advisor
4 days ago
Markham, Canada T-Lex Auto Service Full time**Job description** We are an automotive repair shop specializing in Japanese cars - Lexus & Toyota. We are looking for a highly motivated service advisor to join our team. **Day-to-day Role**: - Welcome customers and discuss their needs - answer phone calls and schedule appointments - create work orders based on customers needs - develop repair estimates...
-
Customer Service Representative
2 weeks ago
Markham, Canada Uni-ram Corporation Full time**Overview**: We are seeking a dedicated and proactive Customer Service and Feedback Coordinator to join our team. This full-time role involves direct interaction with customers to conduct surveys, gather feedback, and ensure outstanding service support. You will act as a vital link between our customers and internal teams, including engineering,...
-
Customer Service Representative
6 days ago
Markham, Canada Citron Hygiene Full timeCitron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property...
-
Customer Service Representative
1 week ago
Markham, Canada Citron Hygiene Full timeCitron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property...
-
Customer Service Manager
1 week ago
Markham, Canada Advanced Skytech Canada Ltd. Full timeCompany Profile: Advanced Skytech Canada Ltd. (hereinafter referred to as STGCA) is one of the largest technology, services and consulting organizations in refurbished computers industry cross North America. After over 15 years of development, STGCA has become North America’s most competitive refurbished computer enterprise with the highest level of...
-
Customer Service Assistant
6 days ago
Markham, Canada Infinite HR Associates Full timeOur client, a well-established company in the medical industry, is seeking a Customer Service Representative (Administrative) to join their team. This role is ideal for a highly organized and customer-focused professional who thrives in a fast-paced environment. **Key Responsibilities** - **Order Processing**: Assist with processing orders, tracking...
-
Customer Service Representative
4 days ago
Markham, Canada RG Henderson Full time**About Us** **RG Henderson** We are the largest commercial food equipment repair company in the Greater Toronto Area and operate across Ontario. We provide Repair Services, OEM Parts, Installation, and Planned Maintenance Programs for a variety of commercial food service equipment. We are the leader within our industry and are looking to grow our...
-
Customer Service Representative
1 week ago
Markham, Canada M TRADING Full time**Job Summary** **Responsibilities** - Handle inbound and outbound customer calls with professionalism and courtesy - Assist customers with inquiries, product information, and issue resolution - Perform accurate data entry to update customer records and transaction details - Identify opportunities for upselling and cross-selling products or services -...