Store Manager

LOCATION: London, Ontario
APPLICATION SUBMISSION DEADLINE: Open until filled

BigSteelBox - Canada’s leading provider of portable storage solutions, is looking for an experienced Store
Manager responsible for our London Store.

This is a full-time position Monday to Friday, 8:00 am - 5:00 pm, starting as soon as possible. The position offers
a competitive base salary, an annual incentive scheme, a competitive benefits package and a company-matching
RRSP program that kicks in after three months.

With a network of locations across Canada, BigSteelBox provides moving and storage services to both residential
and commercial customers. While this may not be the sexiest industry, we believe we’re making a difference by
owning our customer’s problems and minimizing the stress they experience with moving and storage.

Our values-based culture is one of the things that sets us apart, and it supports our drive to deliver an
exceptional customer experience. You’ll be challenged to live out these values while you serve our customers
and lead your local team.

The Store Manager, reporting to the Operations Manager, Western Canada, is responsible for overseeing the
daily operations of the store. Embracing the company’s vision of growth and leading/championing the company
values and company culture, the Store Manager is responsible for promoting and developing the business within
London and the surrounding area. This individual is expected to manage daily store operations, keep
administrative records current and accurate, seek out prospective clients, and develop profitable relationships
and customer accounts.

“We have fun” is one of our core values. While we take our business and responsibilities seriously, we also know
life is better when you enjoy your day Our most recent employee engagement survey results show that 90% of
employees would recommend working here to a friend. We are proud to have been certified as a Great Place to
Work® This certification is awarded after a thorough, independent analysis conducted by Great Place to Work
Institute® Canada. It’s based on direct feedback from employees, provided as part of an extensive and
anonymous survey about their workplace experience. At BigSteelBox, you can expect comradery with your co
- workers and lots of laughs. Don’t you want to come home with a smile on your face at the end of the day?

Working for BigSteelBox can provide a challenging and rewarding career with opportunities for growth, a
positive work environment, and the chance to be part of a team that impacts businesses and communities. Visit
our website to learn more about our core values and what drives our BigSteelBox family. Go ahead and apply. It
could be the best decision you’ll make today

THE EXPERIENCE AND QUALIFICATIONS WE ARE LOOKING FOR:
Minimum Education: Grade 12
Valid driver’s license
At least 3 years of sales management/operations management/human resources experience required
Bachelor of Business Admin or Diploma preferred, but not required
Forklift Certified an asset (or willingness to get certified)

WHAT YOUR PRIMARY RESPONSIBILITIES WILL BE:
Recruit, oversee, and mentor employees by providing, support, coaching, encouragement, and direction

to accomplish organizational goals and strategies
Coordinate office work, sales, and yard staff to ensure deadlines are met and procedures are followed.
Ensure there is a culture of mutual respect, collaboration, excellence, and ongoing learning within the

business unit.
Conduct analysis and oversee operations related to budget, contracting, and management processes
Manage container & accessory inventory.
Oversee and co-ordinate office administrative procedures
Manage & maintain the office in an orderly & clean manner
Manage & maintain the yard in an orderly & clean manner
Manage daily call schedule and client network
Provide timely follow-up of all phone calls, walk-in & online inquiries
Review, evaluate and implement new procedures for the company, sales process, and budgeting
Nurture & develop customer relationships
Monitor local pricing, assemble data, prepare periodic & special reports, and review monthly income

statements
Remain knowledgeable about company products & services
Promote & market products to prospective clients
Design cost-effective, innovative marketing tactics to promote the company
Demonstrate a positive work ethic, attitude & professional image to all

REQUIRED SKILLS/CORE COMPETENCIES:
Strategic Thinking - Aligns the internal environment to the overall objectives and strategies of the

organization
Networking and Relationship Building - Networks and build working relationships to respond to current

and future needs.
Adaptability & Change Management - Recognizing potential situations and responding with solutions,

tactics, or approaches to reduce or eliminate issues
Business Acumen - Analyzes complex issues to develop approaches or solutions that are considered

forward-thinking and best practice