Fundraising Operations Manager

We're following Jesus where the need is greatest, working through local churches across the Global South to unlock people's potential and helping them to discover that the answer to poverty is within themselves. When disasters strike, we respond quickly. We won't stop until poverty stops.

Tearfund Canada is a $9 million member of the worldwide Tearfund family and the Canadian Foodgrains Bank. We concentrate our humanitarian aid and development efforts through national partners in 10 countries in Africa and Asia, as well as Canada’s First Nations.

**Is this role for you?**
- This is a fabulous opportunity for a multi-tasker wanting to serve in a growing faith-based International Development organization
- Do you want to work behind-the-scenes in an organization with a vision to see all people freed from poverty, living transformed lives, and reaching their God-given potential?
- Do you demonstrate an exceptional level of initiative (seeing what needs to be done and doing it),flexibility, a keen attention to detail, and have a proven track record of self-direction, follow-through, and dependability?

**Details**

**Location** Hybrid - Home office plus Markham office (Warden & Steeles)

**Position Type **Full time (37.5 hours/week).

**Reporting **This position reports to the National Director of Development & Mobilization and collaborates with members of the Development and Church relations team, including the CEO.

**Salary** Commensurate with qualifications and experience.

**Environment **We value the contributions of our staff, so we have a professional workspace, up-to-date technology, and a lunchroom with all the tea or coffee you can drink

**Objectives**
- The Fundraising Operations Manager will be a key member of the fundraising team, helping Tearfund continue its growth as it seeks to end poverty in all its forms. They will help Tearfund take advantage of new funding opportunities through excellent reporting, grant writing, while leading the donor care process.
- Working with the team and across departments, they will work to further develop and improve systems, processes, and structures to ensure solid operations and optimal setup to support the continued growth of development activities.

**Responsibilities**

Fundraising coordination, proposal writing and project reporting (40%) - Working alongside the Development and program team provide a range of fundraising coordination services to build organizational revenue. Help to develop successful partnerships as part of fundraising plans, including:

- Researching prospective donors and their interests
- Assisting the fundraising team in developing donor stewardship strategy and processes
- At the direction of others, being engaged directly with donors in stewardship and proposal presentation

**Fund Development data and reporting (40%)**:

- Oversees the servicing of donation processing for all 3 Fund Developments units: annual giving, church, and major donors
- Oversee gift processing, including developing relevant policies and procedures, and training of new donor relations staff
- Coordinate and deliver the setup of new fundraising initiatives, revenue streams and payment platforms
- Strategically pulling donor lists and providing donor analysis as required
- Coordinating between the program department and the fundraising team to provide information for donor reports
- Ensure data cleansing and health checks are done on a regular basis
- Maintain quality control over all CRM entries, including coding structure, duplicate records, typos, inconsistencies, etc.
- Liaise with the colleagues in Finance in matters related to budgeting, reporting, assignment of fund codes and other items of mutual relevance
- Oversees support from team for timely receipting
- Work closely with Fundraising team to meet data needs for planning, analysis and forecasting.
- Oversee the building and continued developing of a reporting system (reports, dashboards and KPIs) for the Fundraising department, in order to track results and provide support to team members in accessing and visualizing the data on a regular basis.
- In coordination with team, configure, test, and deploy reports, dashboards, and custom components for Fundraising department
- Coordinate and oversee the annual consolidated tax receipting process for accurate and timely delivery to donors

**Administrative tasks (20%)**
- Participate and provide assistance in donor related activities, initiatives, and special projects as required

Skills, competencies, and qualifications
- **Passion**.** Fully aligned with the Mission, Vision, and Core Values of Tearfund Canada. Concern for and interest in issues of poverty, food security, and social justice
- **Loves grant writing **encouraging others to join in giving.
- **Technical Prowess.** We're cloud based. Digital proficiency in **Microsoft Office and G Suite** is a must, with demonstrated ability to merge documents and perform pivot tables. Digital communicat