Funeral Director Intern

**Why Work for Basic Funerals and Cremation Choices - Jennett Memorial Centre?**

**_ Service_**
- At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
- Work with leading experts in the funeral and cemetery profession.

**_Benefits_**
- Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
- Employee Discounts on services, merchandise, and property to help our team members in their time of need.

**_Culture_**
- We value honesty, courage, integrity, ethical behavior and the development of personal growth.
- We are rooted in the communities to provide a personal touch to every family we serve.
- We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

**_Essential Functions_**
- Observes and assist the Funeral Director in consulting with client families or legal representative of the deceased to create services designed to meet their memorialization expectations.
- Ensures that client families are presented with all merchandizing and service options available.
- Obtains information needed to complete required documents such as obituaries, death certificates, burial permits, and insurance.
- Participates in all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service.
- Utilizes systems to record merchandise selections, enter contracts, and complete necessary forms.
- Assists with planning and scheduling of visitations and services.
- Under direction of licensed Funeral Director and/or Embalmer, participates in preparation of the deceased: dressing and casketing.
- Assists with placing caskets in visitation area, adjust light fixtures, and arrangement of flowers or plants.
- Takes part in directing and ushering families and service attendees to and from the location of the funeral service.
- Assists in the transportation of client family to ensure a timely departure and arrival.
- Assists with arranging and coordinating shipment of remains to and from other cities and locations.
- Works removals /first calls as needed.
- Identify and remedy all hazards on grounds.
- Other duties as assigned.

**_Competencies _**
- Communication Proficiency.
- Teamwork Orientation.
- Detail Orientation.
- Thoroughness
- Customer Service Orientation.
- Social Perceptiveness.
- Time Management.

**_Required Education, Experience, Certifications and Licensure_**
- Four-year degree or equivalent combination of education, training and experience preferred.
- Active attendance or enrollment in a Funeral Director/Embalmer Program.
- Ability to pass applicable Board exams.
- Valid state issued driver’s license in good standing and acceptable driving record.

**_Additional Eligibility Qualifications _**
- Ability to read, write, and speak English fluently. Bilingual is a plus.
- High degree of overall computer proficiency.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Ability to effectively present information to client families, co-workers, and leadership.
- Demonstrated willingness to participate in growing market share through active, personal participation in complimentary, community-based organizations.
- Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.
- Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
- Ability to maintain a positive attitude and working environment through organization and communication.
- Ability to actively listen to the needs of client families.
- Attention to detail and follow-through.
- Tactful and professional behavior when dealing with complaints or dissatisfaction with services or merchandise.

**_Supervisory Responsibility_**

This position has no direct supervisory responsibilities.

**_ Physical Demands and Work Environment_**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors.
- Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
- Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/transport devices, personal or company owned vehicle.
- Employees in this role must have enough strength and manual dexterity and must be willing to work safely and comply w