Store Operation Coordinator

**WHO WE ARE ?**

Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals looking for exceptional-quality everyday staples that command attention—while remaining unconventional and daring. Today, color-driven collections extend to Pima cotton T-shirts, plush French terry sweats, versatile bottoms, elevated outerwear, need-to-have accessories, and a myriad of perfected polos. are reimagined for each drop, of which there are approximately 13 every year. Our global expansion in the fashion landscape is attributed to the eclectic personalities who have joined our ranks, making Psycho Bunny the creative community it is today—and will be tomorrow.

**WHY JOIN THE TEAM ?**

This isn’t your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow, and constantly expand your skill set. We’re looking for forward-thinkers who want to take ownership and drive change. As the company forges to scale exception growth, you’re presented with the opportunity to get involved and make a meaningful impact. If all this sounds appealing, we’d love to meet you

**WHAT IS THE ROLE ?**

Reporting to the Manager of Operations, the Store Operations Coordinator will be responsible for supporting all daily operations of the store operations to optimize store efficiency, operating budgets, sales targets, and KPIs. To do so, the incumbent will support the Manager of store Operations to establish and optimize SOPs (standard operating procedures) and help conduct field training related to daily store operations, including scheduling, sales, replenishment, stockroom organization, physical inventories, point of sale, e-commerce order fulfillment, New Store Opening efficiencies, and store maintenance.

**HOW WILL YOU DO IT?**
- Responsible for writing time-sensitive communications in a clear and accurate manner and assisting with the support of all communications platforms and tools
- Responsible for ongoing document library updates and re-mapping as well as maintenance of the retail planning calendar
- Provides timely reporting and follow-up on surveys and other field responses
- Translate all communications and assets to French in a timely manner for delivery to Quebec stores
- Translate resources and materials from Operations and Systems teams
- Drafts and supports the development of standards, policies and procedures as well as documentation pertaining to process improvement initiatives, including tools, templates, training materials, analyses etc.
- Actively support or participate in process improvement projects, including ideation through to implementation and control of solutions
- Participate in the collection, research, pull and organization of data to answer specific business questions regarding new processes, compliance, policies and procedures
- Provides reporting related to store processes and compliance to field leadership and supports cost-benefit analysis activities
- Train or support others in adopting a continuous improvement mindset and utilizing a process improvement framework
- Assist in identifying gaps between current retail practices and industry best practices.
- Perform administrative tasks related to store operations and maintain the retail calendar.
- Work closely with and assist the Manager and store Operations with tasks and projects as needed.
- Help with daily store requests and act as a liaison between the company and the stores.
- Draft documents related to operational processes, policies, and procedures.
- Manage supply accounts and record expenses related to store operations., in all locations
- Occasionally travel to open new stores and help coordinate and prepare for new store openings.

**WHO YOU ARE ?**

**Your achievements**
- Bachelor’s degree in Business Administration preferred.
- 1 to 2 years of store operations experience in retail or in a similar role
- Effective communication skills, written and verbal, in both English and French

Your contribution:

- Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment
- Proficient in Google Business Workspace is a must.
- Proficiency in Sheets and Storeforce is a big asset
- Understanding of retail operational processes, policies and procedures
- A proven team player that works well with others

**WHAT WE OFFER**

You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits:

- ** Group Insurance coverage**, including health, dental, vision, Life, and long-term disability.
- Psycho B