Ottawa Public Library System Specialist

2 weeks ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 18365

Department: Ottawa Public Library

Service: Facility and Technology Services

Branch: Technology Services

Employment Type: 1 Temporary Full Time Position (Up to 18 months)

Work Hours: 35 hours per week

Affiliation: CUPE 503 Library

Salary Information: $61,674.34 - $72,173.92 annually (2024 rates of pay)

Location: 101 Centrepointe Drive

City: Ottawa, ON

Job Category: Ottawa Public Library

**Application Close: 18/07/2025**

**JOB SUMMARY**
- Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.
- Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

**_ This position is dedicated to helping and supporting new technology at the new central library, Adisoke._**

**EDUCATION AND EXPERIENCE**
- Completion of 2 year Library Technician Diploma.
- Minimum of 2 years of related experience in providing database and computing support for a multi branch operation.

**KNOWLEDGE**
- Knowledge of integrated library systems (ILS)
- Word processing and spreadsheet software
- Technical acumen and aptitude
- Microcomputer hardware, software and various peripherals.
- Microsoft NT and MS Windows
- Library operations, including circulation control, catalogue searching, and database maintenance
- To prepare and analyze statistics
- Automated information retrieval
- Knowledge of customer service techniques and protocols. Working knowledge of applicable occupational health and safety legislation
- Knowledge of applicable health and safety legislation, including the rights and duties of workers

**COMPETENCIES, SKILLS AND ABILITIES**
- Data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows and Microsoft NT
- Strong interpersonal skills, ability to deal with staff/public and handle multiple tasks concurrently
- Customer service orientation, including the use of tact, discretion and confidentiality
- Excellent verbal and written communications skills
- Exercise effective judgment and independent decision-making capabilities
- Well-developed organization skills and attention to detail
- Demonstrated problem-solving skills**WHAT YOU NEED TO KNOW**
- Language Requirement: English oral, reading, writing required.
- Additional vacancies may occur during the competition process.
- **_Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements._**:

- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

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