Automotive Parts Manager

Midtown Honda is actively searching for a full-time Automotive Parts Manager

The Parts Manager is required to maintain an orderly department with parts stored in their proper location for easy access, using internal systems to ensure that stock levels are monitored to guarantee the inventory to be just-in-time and consistent with the requirements of the service department, commercial and wholesale accounts. The parts manager must report any costs changes to the owner and establishes individual parts inventory levels and balances them for maximum turnover. This individual is accountable for the shipping and receiving of the orders, while maintaining a record for all purchases made.

A Career with Us Offers:

- Top Wages & CSI Bonus component, Benefits Program
- Parts Advisor - Salary + Commission based pay plan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
- Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Manages out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from an outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to a body shop, making sure all parts are tagged with customer names and job numbers.
- Follows up on back-ordered parts
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on the service repair orders.
- Receives payment from retail customers or obtains credit authorization.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.

Qualifications:

- Ability to work under pressure in a fast pace environment
- Great personality and very organized
- Customer satisfaction focused on CSI results

Midtown Honda is a member of the Rafih Auto Group. The Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status._

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- automotive parts: 1 year (preferred)