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Front Desk Admin/receptionist

2 weeks ago

Vancouver, Canada South Vancouver Physiotherapy Clinic Full time

Are you someone who enjoys working with people and contributing to a supportive healthcare environment? South Vancouver Physiotherapy Clinic is seeking a reliable, organized, and friendly **Front Desk Administrator / Receptionist** to join our multidisciplinary team.

We’re located on the second floor of Superstore in South Vancouver and offer services in physiotherapy, massage therapy, and kinesiology. Our team is committed to high-quality care and a welcoming clinic experience for every patient.

**Key Responsibilities**:

- Manage patient check-in/out, billing, insurance claims, and payments
- Respond to inquiries with professionalism and care
- Maintain accurate digital and paper records (scanning, filing, data entry)
- Prepare treatment rooms and support general clinic cleanliness
- Coordinate with third-party insurers (ICBC, WSBC, etc.)
- Monitor and restock supplies
- Provide general administrative support to ensure smooth clinic operations

**What We’re Looking For**:

- A positive, service-oriented attitude
- Strong communication skills (written and verbal)
- Ability to stay organized and focused in a fast-paced setting
- Comfortable working independently and as part of a team
- Capable of handling confidential information with care
- Adaptable and proactive when facing new tasks

**Preferred Qualifications**:

- Experience in a healthcare or customer service role
- Familiarity with appointment booking software (Jane App is a plus)
- Comfortable using Google Drive, Microsoft Office, and general office tools

**Additional Details**:

- **Job Type**: Part-Time / Casual
- **Pay**: $18-$19 per hour
- Availability for **morning, evening, and weekend shifts** is required

**To Apply**:

- Note: We are not accepting in-person or phone inquiries._

**Job Types**: Part-time, Casual

Pay: $18.00-$19.00 per hour

Work Location: In person