Front Desk Admin/receptionist
1 week ago
Are you someone who enjoys working with people and contributing to a supportive healthcare environment? South Vancouver Physiotherapy Clinic is seeking a reliable, organized, and friendly **Front Desk Administrator / Receptionist** to join our multidisciplinary team.
We’re located on the second floor of Superstore in South Vancouver and offer services in physiotherapy, massage therapy, and kinesiology. Our team is committed to high-quality care and a welcoming clinic experience for every patient.
**Key Responsibilities**:
- Manage patient check-in/out, billing, insurance claims, and payments
- Respond to inquiries with professionalism and care
- Maintain accurate digital and paper records (scanning, filing, data entry)
- Prepare treatment rooms and support general clinic cleanliness
- Coordinate with third-party insurers (ICBC, WSBC, etc.)
- Monitor and restock supplies
- Provide general administrative support to ensure smooth clinic operations
**What We’re Looking For**:
- A positive, service-oriented attitude
- Strong communication skills (written and verbal)
- Ability to stay organized and focused in a fast-paced setting
- Comfortable working independently and as part of a team
- Capable of handling confidential information with care
- Adaptable and proactive when facing new tasks
**Preferred Qualifications**:
- Experience in a healthcare or customer service role
- Familiarity with appointment booking software (Jane App is a plus)
- Comfortable using Google Drive, Microsoft Office, and general office tools
**Additional Details**:
- **Job Type**: Part-Time / Casual
- **Pay**: $18-$19 per hour
- Availability for **morning, evening, and weekend shifts** is required
**To Apply**:
- Note: We are not accepting in-person or phone inquiries._
**Job Types**: Part-time, Casual
Pay: $18.00-$19.00 per hour
Work Location: In person
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