Front Desk Agent

24 hours ago


NiagaraontheLake, Canada PRINCE OF WALES HOTEL Full time

Prince of Wales is currently seeking a Full Time Front Desk team member to join our growing team

Situated in the heart of Niagara on the Lake, this is a perfect opportunity for those who enjoy a fast paced, customer focussed work environment.

**What you'll be doing**:

- Register guests and assign rooms.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys.
- Assist with luggage.
- Operate the company shuttle van as needed.
- Coordinate departmental request as required.
- All other duties as assigned.

**What you'll bring to the team**:

- Reliable transportation to Niagara on the Lake.
- Ability to lift up to 50lbs.
- Excellent communication skills.
- Previous administrative/Customer Service experience.
- Ability to work days, evenings and weekends as required.
- Comfortable answering incoming phone calls.
- Comfortable with operating our company shuttle van as needed to transport Guests.
- Ability to multitask.

**What's in it for you**:

- RRSP Matching and Benefits
- Profit Sharing
- Free Meals
- Tuition Reimbursement
- Discounts on Hotel Stays, Restaurant Visits, Spa Services, Treatments and Products
- Career advancement opportunities
- A tenured team to support your learning and development
- Company social events
- Accommodations can be provided throughout the recruitment process upon request._

**Job Types**: Full-time, Permanent

**Salary**: $16.41-$17.27 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement
- Wellness program

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Niagara On The Lake, ON L0S 1J0: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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