Front Desk Agent
4 days ago
#BeExtraordinary
At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and
craft beverage company by delivering the perfect brand experience for every
lifestyle and occasion. Through our commitment to excellence, honouring our
roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.
Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller Limited's family. The beautiful and historic Riverbend Inn. Dating back to 1809 the property has a story that is rooted in family and tradition. It has evolved into the 21 room Georgian style-inn that has welcomed hundreds of guests a year since 2002.
Shifts can vary 3pm-11pm, 11am - 7pm and 7am-3pm and we are currently offering 2+ days per week.
**We offer**:
- Competitive hourly rate
- Part time hours in winter, Thirty to Fourty hours during peak season if desired*
- Employee gift card to be used on products, restaurant or experiences
- Access to our Employees Assistance Program, Learning Library and Development Seminars
**We are looking for a teammate with**:
- Previous guest service/ front desk experience
- Basic computer skills including word and excel
- Flexible availability including evenings and holidays
- Ability to work with little or no supervision while meeting high-performance standards
- High attention to detail
**This teammate will be accountable for**:
- Front desk duties including check in/check out procedures with our guests
- Answering phones in a professional manner
- Taking reservation inquiries and checking availability
- Taking messages and forwarding to appropriate departments
- Dealing with guests in a professional service-oriented manner
- Other duties as assigned
We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
**Accommodation**:
**Equal Opportunity Employment**:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
-
Front Desk Agent
15 hours ago
Niagara Falls, Canada Rodeway Inn Fallsview Full timeA front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and...
-
Front Desk Agent
5 days ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's Finest Hotels is seeking a part time Front Desk representative to join our Front Office team! **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and blocking of reservations when necessary. - Check out guests on a regular ongoing basis. - Develop a thorough...
-
Front Desk Agent
2 weeks ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's Finest Hotels is seeking a part time Front Desk representative to join our Front Office team! **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and blocking of reservations when necessary. - Check out guests on a regular ongoing basis. - Develop a thorough...
-
Front Desk Agent
4 days ago
Niagara Falls, Canada Ramada Niagara Falls Fallsview Full time**Job Overview** We are seeking a dedicated and professional **Front Desk Agent** to join our team. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently. The Front Desk Agent will be the first point of contact for guests and visitors, providing exceptional customer service and supporting...
-
Front Desk Agent
16 hours ago
Niagara-on-the-Lake, Canada Vintage Hotels Prince of Wales Full timeVintage Hotels is seeking a Front Desk representative to join our team! **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and blocking of reservations when necessary. - Check out guests on a regular ongoing basis. - Develop a thorough knowledge of room rack and...
-
Front Desk Agent
15 hours ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's Finest Hotels is seeking a part time Front Desk representative to join our Fron Office team! **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and blocking of reservations when necessary. - Check out guests on a regular ongoing basis. - Develop a thorough...
-
Front Desk Agent
5 days ago
Niagara Falls, Canada Falls Hotel and Inn Full timeOverview: We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy interacting with people, we would love to...
-
Front Desk Agent
1 week ago
Niagara Falls, Canada Falls Hotel and Inn Full time**Overview** **Duties**: - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Handle guest inquiries and provide information about hotel services, local attractions, and amenities. - Process reservations and maintain accurate records of guest information. - Respond to phone calls promptly,...
-
Front Desk Agent
2 weeks ago
Niagara Falls, Canada Falls Hotel and Inn Full time**Overview** **Duties**: - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Handle guest inquiries and provide information about hotel services, local attractions, and amenities. - Process reservations and maintain accurate records of guest information. - Respond to phone calls promptly,...
-
Front Desk Agent
4 days ago
Niagara Falls, Canada TOWNPLACE SUITES Full time**Job Overview** **Responsibilities** - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Respond to guest inquiries and provide information about hotel amenities, services, and local attractions. - Handle reservations over the phone and in person, ensuring accuracy in bookings. - Maintain...