Front Desk Agent

7 days ago


NiagaraontheLake, Canada Andrew Peller Limited Full time

#BeExtraordinary
At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and
craft beverage company by delivering the perfect brand experience for every
lifestyle and occasion. Through our commitment to excellence, honouring our
roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.
Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller Limited's family. The beautiful and historic Riverbend Inn. Dating back to 1809 the property has a story that is rooted in family and tradition. It has evolved into the 21 room Georgian style-inn that has welcomed hundreds of guests a year since 2002.
Shifts can vary 3pm-11pm, 11am - 7pm and 7am-3pm and we are currently offering 2+ days per week.
**We offer**:

- Competitive hourly rate
- Part time hours in winter, Thirty to Fourty hours during peak season if desired*
- Employee gift card to be used on products, restaurant or experiences
- Access to our Employees Assistance Program, Learning Library and Development Seminars

**We are looking for a teammate with**:

- Previous guest service/ front desk experience
- Basic computer skills including word and excel
- Flexible availability including evenings and holidays
- Ability to work with little or no supervision while meeting high-performance standards
- High attention to detail

**This teammate will be accountable for**:

- Front desk duties including check in/check out procedures with our guests
- Answering phones in a professional manner
- Taking reservation inquiries and checking availability
- Taking messages and forwarding to appropriate departments
- Dealing with guests in a professional service-oriented manner
- Other duties as assigned

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
**Accommodation**:
**Equal Opportunity Employment**:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.


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