Team Lead

2 days ago

Winnipeg, Canada Activate Games Full time

**#Enter the Game**

The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall expectations to lead by example, model behaviours around attendance, attitude, and attention to detail. **This is a full-time position at our Winnipeg West store located at 3338 Portage Ave.**

**The Duties and Responsibilities**:

- Customer and Store Operations_
- Responsible to perform overrides at check-in, completing daily cash out sheets accurately, creating and receiving invoices, and taking payments
- Resolve customer complaints and escalate to the Store Leader as required
- Effective communication to their team and customers of the status of the facility including each room to ensure the best customer experience
- Aware of all Activate Programs, ensure they are applied in compliance with company standards
- People Leadership_
- Train new employees, lead with knowledge, maintaining a key focus on customer success
- Coach and foster relationships with incoming potential customers, existing employees and management
- Oversee staff and delegate tasks; supporting them throughout the scheduled shift
- Facilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate values
- Maintenance and Inventory_
- Understand and assess maintenance requirements related to inventory management and componentry
- Maintain the rooms by delegating cleaning, painting, and any required maintenance
- Receive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store Leader
- Identify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activities

**The Qualifications**:

- 1-2 years of previous experience in a similar role is preferred
- Must be able to work day/evening/weekend shifts
- Proficiency in MS Office and related software
- Strength in engaging customer relations
- Proficient in the use of hand and power tools
- Demonstrated collaborator and able to work with teams
- Ability to work various shifts starting as early as 8 am and ending at 1 am is required
- Previous experience overseeing a team of 10+ is an asset

**The Perks**:

- Competitive wage
- Benefits package
- Paid time off
- Casual dress
- Employee discount
- Fun and dynamic work environment
- On-site parking

**_ Successful completion of a criminal record check is a condition of employment for this position._

  • Insurance Team Lead: Lead, Coach

    1 week ago

    Winnipeg, Canada Team Lead, Insurance Advisor - Westland Insurance Full time

    A leading insurance company in Winnipeg is seeking a Team Lead, Insurance Advisor who excels in client relations and mentoring. You will lead a team to achieve sales targets while fostering a culture of learning and development. The ideal candidate is a natural communicator with proven sales success and advanced skills in insurance practices. This role...

  • Team Lead, Insurance Advisor

    1 week ago

    Winnipeg, Canada Team Lead, Insurance Advisor - Westland Insurance Full time

    Team Lead, Insurance Advisor - Westland Insurance Province: Winnipeg, Manitoba Position: Team Lead, Insurance Advisor Deadline: January 16, 2026 Posted: January 2, 2026 Job Description / Duties We’re searching for an Insurance Advisor – Team Lead. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for an...

  • Team Lead, Insurance Advisors

    4 days ago

    Winnipeg, Manitoba, Canada Talent Acquisition Team at Westland Insurance. Text reply only. Full time

    We're searching for an Insurance Advisor – Team Lead. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for an Insurance Advisor – Team Lead in St Boniface, MB. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland Westland is committed to...

  • Team Lead

    1 week ago

    Winnipeg, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our team with the addition of a Team Lead. The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their...

  • Team Lead

    1 week ago

    Winnipeg, Canada Moores Full time

    **Reports to Store Manager**: As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned...

  • Team Lead

    2 days ago

    Winnipeg, Manitoba, Canada In Touch Full time

     About the Job We're changing the way people think about customer care, and we need your help We're looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our...

  • Team Lead

    2 weeks ago

    Winnipeg, Canada The Link: Youth and Family Supports Full time

    **About The Link: Youth and Family Supports** For more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse...

  • Team Lead

    4 weeks ago

    Winnipeg, Canada Roots Full time

    Apply for the Team Lead role at Roots . WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always...

  • Team Lead

    3 weeks ago

    Winnipeg, Canada Roots Full time

    Apply for the Team Lead role at Roots. WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always...

  • Team Lead

    1 week ago

    Winnipeg, Canada Dynacare Full time

    POSITION TITLE: - Team LEAD INTERNAL CLOSING DATE: - Friday, December 20, 2024 LOCATIONS: - Winnipeg Clinic LHSC - 425 St. Mary Ave CLASSIFICATION: - Full-Time, Permanent DEPARTMENT: - Laboratory Health Services Centre COMPENSATION: - As per Collective Agreement WORKING SCHEDULE: - Monday to Friday, 7:45am-3:45 pm - (37.5 hours per week) - JOB...