Parts Manager

**WANT TO WORK for one of Canada’s Best Managed Companies?**

**Dilawri Group in Ontario** is now actively searching for a **Parts Manager** to join the team at **Frost GM**.
- Have experience as a Parts Manager in a dealership environment.
- Have a valid G license, in good standing.
- Want to work in an ever-changing market
- Enjoy working in a fast-paced environment where adaptive skills lead to success
- Want to be part of an organization leading the way with analytical leadership and empowerment

**Responsibilities**:

- Supervise, direct, lead all aspects of the Dealership Parts Department.
- Oversee the ordering, receiving, and stocking of parts to maintain optimal inventory levels.
- Implement effective inventory control measures to minimize losses and maximize profitability.
- Conduct regular audits to ensure accuracy and completeness of inventory records.
- Provide excellent customer service to both internal and external customers.
- Assist customers in identifying and purchasing the right parts for their vehicles.
- Resolve customer inquiries and concerns in a timely and professional manner.
- Maintain a high customer satisfaction percentage rating at all times
- Lead and motivate a team of parts department staff.
- Conduct training sessions to enhance the skills and knowledge of team members.
- Foster a positive and collaborative work environment.
- Establish and maintain strong relationships with vendors and suppliers.
- Negotiate pricing and terms to ensure competitive advantage and profitability.
- Stay informed about industry trends and new products.
- Monitor and analyze parts department performance against established financial goals.
- Implement cost control measures and identify opportunities for revenue growth.
- Ensure compliance with all relevant regulations and company policies.
- Generate accurate and timely reports on parts department performance.
- Implement all systems, scheduling and procedures in the Parts Department
- Maintain high profitability in all areas and keep all departmental expenses under strict control

**Skills & Experience**:

- Minimum three (3) years relevant parts management experience in a Dealership environment
- Three (3) years experience as a Parts Advisor or inventory clerk, preferred
- Excellent leadership and team management skills.
- Exceptional customer service and communication skills.
- Detail-oriented with strong organizational and problem-solving abilities.
- Ability to work in a fast-paced and dynamic environment.
- Inventory management and product knowledge
- Communication with the team and OEM.

**What We Offer**:

- Competitive compensation
- Lucrative bonus plan
- Appealing benefits plan
- Employee support and training programs
- Wide array of career growth and advancement opportunities
- Employee discount programs
- Work-life balance

If you are a results-driven individual with a passion for the automotive industry and possess the qualifications outlined above, we encourage you to submit you resume via this advertisement.

**ABOUT US**

Dilawri Group of Companies represents 83 dealerships nationwide with 23 dealerships in Ontario We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, a collaborative and inclusive work environment, that encourages creativity and professional growth.
- Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status._