Telemarketing Executive
2 weeks ago
**Job Overview**
**Responsibilities**
- Make outbound calls to potential clients and follow up on inquiries to generate appointments.
- Accurately explain the services provided by RE/MAX Millennium and answer client questions.
- Schedule and confirm appointments of real estate agents.
- Maintain and update the CRM with client information and call outcomes.
- Collaborate with team members to ensure smooth scheduling and communication.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain accurate records of calls made, outcomes achieved, and follow-up actions required.
- Provide excellent customer service and represent the brand professionally.Provide excellent customer service and represent the brand professionally.
**Experience**
- Proven experience in an outbound call role or similar customer service position.
- Strong verbal communication skills with a friendly and persuasive tone.
- Ability to manage time effectively and multitask.
- Experience with CRM software is an asset.
- Knowledge of the real estate industry is an advantage but not mandatory.
**Job Types**: Full-time, Permanent
Pay: From $18.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Cold calling: 2 years (required)
Work Location: In person
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