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Ms Dynamics 365 Project Operations Technical Lead
2 weeks ago
**Grow Your Career with Us**
Celebrating our 21st anniversary this year, H2Safety Services Inc. is Canada’s largest provider of emergency response management services and solutions. Our team of industry-leading experts delivers comprehensive, tailored emergency management services, emergency response training, and technology services to companies throughout Canada, North America, and around the world. By continuously investing in our people and world-class technology, we ensure the highest level of protection and compliance for our clients, stakeholders, and the environment.
In June 2025, H2Safety became a part of SGS, the world’s leading testing, inspection, and certification company - and a world leader in sustainability. As part of SGS, H2Safety is working towards globally advancing operational safety, digital transformation, and ESG performance across industries, including oil and gas, mining, transportation, utilities, renewables, and government. Our success and approach are deeply rooted in building authentic relationships and addressing community concerns transparently, allowing us to also excel in Indigenous and government relations.
**Position Overview**
We are implementing Microsoft Dynamics 365 Project Operations to digitize and automate our operational workflows. We are seeking an experienced Dynamics 365 Technical Lead to design and build the technical solution from initial configuration through go-live.
**Key Responsibilities**
- Lead the technical implementation and configuration of Microsoft Dynamics 365 Project Operations across project management, resource planning, scheduling, time and expense, invoicing, and reporting modules.
- Design the technical solution architecture, including data models, entity relationships, security configuration, and integration patterns, ensuring scalability and platform alignment.
- Configure Dataverse entities, fields, relationships, business rules, workflows, and forms based on documented functional requirements provided by the project team.
- Integrate Dynamics 365 with Microsoft 365 services (Teams, SharePoint, Power BI, Power Automate) and external systems using APIs, middleware, and authenticated data connections.
- Design and build automated processes, approval workflows, dashboards, and analytics using Power Platform components.
- Develop and execute data migration activities, including mapping, transformation, validation, reconciliation, and cutover tasks, in coordination with data owners.
- Establish and administer Dynamics 365 environments (Development, Test, UAT, Production), including solution packaging, deployment, versioning, and environment refresh procedures.
- Diagnose and resolve technical issues related to performance, system configuration, environment alignment, security roles, and integration reliability.
- Provide recommendations on configuration versus customization approaches to ensure long-term maintainability and alignment with Microsoft best practices.
- Create and maintain technical documentation, integration specifications, deployment runbooks, and configuration traceability to support sustained internal ownership.
- Build and maintain role-based dashboards, reporting views, and data models to support operational and financial insights.
**Qualifications & Experience**
- **7+ years of hands-on experience**implementing and configuring **Microsoft Dynamics 365 Project Operations** (or related modules such as PSA or Finance & Operations).
- Deep technical knowledge of Microsoft Dataverse, including entity and relationship design, security models, business rules, and platform extensibility capabilities.
- Demonstrated leadership of technical implementation activities for project-based or professional services organizations, including configuration, integration, and environment deployment.
- Experience developing and executing data migration activities, including data modeling, mapping, ETL transformation, validation, reconciliation, and cutover sequencing.
- Proven ability to troubleshoot complex technical issues, optimize system performance, and resolve integration and security conflicts.
- Strong proficiency in **Power Platform tools (Power BI, Power Automate, Power Apps).**
- Experience integrating Dynamics with financial or accounting systems to support billing, invoicing, and revenue recognition workflows.
- Understanding of Dynamics 365 Project Operations technical components such as resource scheduling, pricing dimensions, project accounting, cost controls, and time and expense processing.
- Ability to work independently and drive assigned technical deliverables without heavy oversight, while collaborating with the project team.
- Strong communication skills with both technical and non-technical stakeholders.
- **Microsoft Dynamics 365 or Power Platform certifications (MB-700, PL-600, or equivalent) are strongly preferred but not required.**
**Preferred Attributes**
- Experience in **engineering, consulting, or oil and ga
