Service Appointment Coordinator

3 days ago


Edmonton, Canada Koch Ford Lincoln Full time

Koch Ford Lincoln believes that the customer comes first, we must always be aware and of the understanding that the customer is contacting us for help

**Position**:Appointment Coordinator

**Location**:Edmonton, AB

**Responsibilities**:

- Greet customers and answer questions about services and products
- Schedule appointments using company software and technology
- Collect payments from customers and enter data into company’s system
- Answer customer’s questions about services and products, providing information if necessary
- Manage customer communication in a professional manner, while keeping the customer’s privacy protected at all times
- Maintain the appearance of the office, including cleaning up front after appointments are made and back-office areas (cleaning, inventory)
- Assist with inventory control and maintain records of office supplies.

Qualifications:

- High school diploma or equivalent required.

**Skills**:

- Ability to multitask in a fast-paced environment.
- Strong attention to detail, organizational skills, and ability to follow processes.
- Ability to work independently with mínimal supervision. Must be able to follow direction without being told what to do.

**Job Types**: Full-time, Permanent

Pay: $15.00-$18.00 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 3 years (required)

Work Location: In person



  • Edmonton, Canada North Edmonton Kia Full time

    North Edmonton KIA is looking for an **Appointment Coordinator (F/T)** to join our team. We dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must. 1 years of...


  • Edmonton, Canada Alberta Honda Full time

    Alberta Honda is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide exceptional customer service, to our clients. We’re always growing, because of which, we’re looking to bolster our service roster and first-rate Service team. **Requirements**: - 2 years of Appointment Coordinator experience...


  • Edmonton, Canada Alberta Honda Full time

    Alberta Honda is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must. 2...


  • Edmonton, Canada Southgate Volkswagen Full time

    **Southgate Volkswagen's service department is hiring!!** We are growing and looking to add to our award winning service team! We are looking for top talent that is looking to help take our store to the next level. Are you customer experience oriented? Looking for a fun and engaging place to work? Love Volkswagens? Love people? We are looking for someone...


  • Edmonton, Alberta, Canada Go Auto Full time

    Job DescriptionAppointment Coordinator (Toyota on the Trail) Toyota on the Trail is looking to hire an experienced Appointment Coordinator to join our team.At Toyota on the Trail, growth is at the heart of what we do. We're proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers,...


  • Edmonton, AB TX A, Canada Southgate Audi Full time

    We are looking for a Service Appointment Coordinator to work in our busy, fast-paced environment. The successful candidate must have outstanding communication skills and the ability to adapt to change quickly. The Appointment Coordinator will be responsible for tracking new appointments, greeting clients who come into the facility, scheduling repairs,...


  • Edmonton, AB TX A, Canada Wizard Lake Marine (Kelowna) Full time

    Southgate Volkswagen is looking for a Service Appointment Coordinator (P/T) to join our team. Our group is dedicated to provide exceptional customer service, to our clients. We're always growing, because of which, we're looking to bolster our service roster and first-rate Service team.Schedule: Saturday only, 8 AM - 3 PM.Requirements:Appointment Coordinator...


  • Edmonton, Canada Toyota on the trail Full time

    **Job Overview** **Responsibilities** - Coordinate and schedule appointments for clients, ensuring optimal use of time and resources. - Engage with potential clients through telemarketing efforts to generate leads and set appointments. - Utilize CDK or similar CRM systems to manage client interactions and track appointment statuses. - Provide exceptional...


  • Edmonton, Canada Southgate Audi Full time

    Joh Duties: - Handle inbound and outbound phone calls with customers to schedule service appointments. - Act as the first point of contact for customers in need of service appointments. - Determine and document customer needs/understand their reason for calling. - Schedule service appointments by Service Advisor using CDK scheduling system. - Place reminder...


  • Edmonton, Canada Southgate Audi Full time

    Joh Duties: - Handle inbound and outbound phone calls with customers to schedule service appointments. - Act as the first point of contact for customers in need of service appointments. - Determine and document customer needs/understand their reason for calling. - Schedule service appointments by Service Advisor using Tekion scheduling system. - Place...