HR Compliance Analyst

**See yourself at Twilio**

Join the team as Twilio's next HR Compliance Analyst.

**Who we are**

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

**About the job**

This position is needed to
- Be at the forefront of HR compliance, AI, and employment regulations, shaping ethical and legal workforce policies.
- Coordinate HR compliance efforts across North America and contribute to a global compliance strategy.
- Collaborate with a diverse team of HR, legal, business, EH&S, and technology professionals.

We are seeking a detail-oriented and proactive Human Resources Compliance Analyst to support our global HR compliance initiatives. This role is responsible for tracking and analyzing labor laws and regulations across multiple countries, with a focus on global workforce compliance, emerging AI regulations related to HR, and employment law developments. Additionally, this individual will serve as the HR compliance point of contact for North America (NAMER), covering Canada and the United States.

**Responsibilities**

In this role, you'll:
Global HR Compliance & Labor Law Tracking:

- Monitor, research, and analyze labor laws, employment regulations, and HR compliance requirements globally, ensuring company policies align with legal standards.
- Track regulatory changes affecting employment practices, workplace policies, federal contractor, and reporting requirements.
- Provide proactive insights and recommendations on HR compliance trends across multiple jurisdictions.
- Maintain and oversee internal compliance-related tools and references.

AI Regulations in HR & Employment Law:

- Stay up to date with evolving AI regulations impacting human resources, including laws related to AI-driven hiring, workforce analytics, and bias mitigation.
- Collaborate with HR, legal, and technology teams to assess AI tools used in HR processes including hiring, talent management for compliance risks.

Point of Contact for North America (NAMER):

- Serve as the primary compliance liaison for Canada and the United States.
- Coordinate NAMER compliance initiatives, ensuring adherence to federal, state/provincial, and local labor laws.
- Work with HR business partners, legal teams, and external advisors to address compliance challenges in NAMER.
- Support audits, investigations, and policy updates relevant to the North American workforce.

Compliance Monitoring & Policy Implementation:

- Assist in developing, updating and maintaining HR policies, postings, and notices, ensuring alignment with global and regional labor regulations.
- Maintain a compliance tracking system for HR policies, reporting requirements, and regulatory changes.
- Support HR compliance audits, reporting, and risk assessments.

**Qualifications**
- **Required**:

- 3 years of HR compliance, HR legal, or HR regulatory experience, preferably in a multinational organization.
- Strong understanding of global labor laws, with a focus on North America (NAMER) labor regulations (U.S. and Canada).
- Familiarity with AI regulations in HR and emerging legal frameworks related to AI-driven hiring and workforce management.
- Experience driving HR compliance initiatives and collaborating across global teams.
- Strong analytical, research, critical thinking and reporting skills.
- Ability to work autonomously and prioritize competing objectives.
- Excellent communication and stakeholder management skills.

**Desired**:

- U.S. Federal Contractor Requirements
- Experience with regulatory tracking tools, HR compliance or HR case management systems.
- Knowledge of GDPR, AI Act (EU), EEOC, OFCCP and similar regulations.
- Previous experience working with legal counsel or compliance teams on HR-related issues.

**Location**

This role will be Remote Based in Canada located in B.C., Ontario, or Alberta.

**Travel**

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

**What We Offer**

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

**Twilio thinks big. Do you?**

We like to solve problems, take initiative, pitch in when needed, and are always up for trying ne