Data Analyst

6 days ago

Kitchener, Canada Kitchener Public Library Full time

Governance
Full-Time Position: Days, evenings, and weekend availability required
Unionized Position

**Who we are**
Kitchener Public Library welcomes our community to engaging spaces where people connect, ideas flourish and lives are transformed. Our values are a reflection of who we are and what we strive for as a library.
The principles of equity, inclusion and belonging are present in all that we do. Everything from our spaces to our services is designed to value diversity, foster belonging and respect individual needs.

**What we offer**
- Comprehensive benefits
- Reliable pension
- Learning and development
- Innovative culture
- Paid time-off

**What you will do**
The Data Analyst gathers, compiles, and analyzes data for strategic decision-making, performance measurement, and continuous organizational improvement. This role requires strong analytical skills, an organized, process-driven approach, and the ability to communicate and present data visually. The position holder is user-centric, technology-savvy, adaptable, and collaborates with internal stakeholders.

In this role you will:

- Execute the organization’s data strategy, which guides the collection, management, and use of data to inform library services, planning, and community impact
- Collect, clean, and prepare data from various library platforms and sources for analysis; perform routine data audits to ensure ongoing data accuracy
- Conduct in-depth analysis of service data, usage patterns, and digital engagement to identify improvement insights
- Maintain data collection frameworks and dashboards to monitor digital service performance, user satisfaction, and overall organizational effectiveness
- Design and maintain comprehensive documentation for all data collection processes, promoting transparency and reproducibility
- Research, evaluate, and recommend emerging digital technologies and AI tools to optimize user engagement and internal productivity within library services

**What you bring**
- Post Secondary Degree (preferably in Data Analysis/Data Science, Information Science, Public Administration, Computer Science or Social Sciences).
- 1-2 years of work experience in quantitative data analysis and performance measurement
- Experience designing and producing reports and publishing data dashboards
- Advanced skills in data cleaning, data collection and visualization
- Advanced skills in Excel, CSV, SQL databases
- Experience in Microsoft 365, PowerBI and Power Query Editor

**How to apply**

Accommodations are available throughout the recruitment process upon request.

**Job Types**: Full-time, Permanent

Pay: $35.36-$41.36 per hour

Expected hours: 35 per week

Work Location: In person

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