Manager, Finance

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**Job Summary**

Reporting to the Executive Director of Housing & Ancillary Services, the Manager, Finance will be responsible for managing the day to day financial activities and resources for Housing and Ancillary Services. The incumbent liaises with the Dean's office, Financial Services, and other university departments, ensuring University financial policies are communicated and implemented across the portfolio and, as a member of the senior management team, the Manager, Finance contributes significantly to the long-term strategic planning for Housing and Ancillary Services. Housing and Ancillary Services is comprised of 4 departments and has an operating budget in excess of $100 million.

The Housing and Ancillary Services portfolio, which includes Residences, Community Housing, Event Services and the Donald Gordon Hotel and Conference Centre, has sizeable revenues and expenses, creating unique complexities for this position. The incumbent is responsible for preparing reports, analyzing data, audit considerations, account maintenance and monitoring of transactions. Additionally, the incumbent will provide advice on matters ranging from HST compliance to external contract monitoring.

The incumbent is directly responsible for the work of the Financial Analyst and Financial Assistant. This includes reviewing processes, recommending improvements, monitoring workload distribution and ensuring compliance with policies and procedures.

**KEY RESPONSIBILITIES**:

- Manage the financial operations for the portfolio. This includes but is not limited to:

- Planning, preparing, analyzing and monitoring departmental budgets
- Monitoring reserve balances and working with departments to plan for their use or clear deficits if applicable
- Develop and maintain a variety of financial reports on an on-going basis
- Prepare monthly and or quarterly reports and financial forecasts, to meet operational and strategic planning requirements for the department and the University.
- Prepare and analyze complex budget proposals and models in support of the budget process.
- Provide advanced financial analysis to aid in the monitoring of department budget objectives and progress.
- Administer departmental accounts, monitor account activity and ensure the accuracy and validity of account transactions.
- Review and reconcile billing amounts for the food services contract (~$30M). Monitor financial activity to ensure contract billings are in line with the approved annual budget and the key performance indicators outlined in the contract.
- Recommend and implement process and system improvements that enhance the financial and administrative operations. This includes developing and maintaining a system of internal controls plus implementing Queen's policies across the portfolio.
- Work closely with the Executive Director and other members of senior management on a variety of projects, making recommendations for the financial, physical, and human resources of the portfolio.
- Serve as critical knowledge resource person for the portfolio. Coordinate and provide appropriate training opportunities. Provide advice on HST legislation as it relates to sales of meal plans, conferences, catering and liquor.
- Maintain positive and regular relations with University Financial Services office, external auditors, and the Executive Director, Finance and Administration in the office of the Vice Provost and Dean of Student Affairs. Coordinate and serve as department resource for the annual audit.
- Plan, prioritize and manage the work of employees, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection.
- Manage performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
- Assess staff training and development needs, and ensure that employees receive training required to improve and sustain successful performance.
- Investigate, address and resolve employee/labour relations issues, including disciplinary matters. Make decisions or effective recommendations on matters involving possible discipline, discharge and probationary termination.
- Special projects as required.

**REQUIRED QUALIFICATIONS**:

- University degree In Commerce or Business Administration plus an accounting designation (Chartered Professional Accountant).
- Seven or more years of related post-degree experi