Facility Services Representative

Company Bio

Belleville General Hospital (BGH) sits on the shore of the stunning Bay of Quinte. The City of Belleville features a mix of small-town charm and big-city amenities. It is a growing city, with exciting culinary experiences, sheltered waterways for boating and ice fishing, fun festivals and entertainment, beautiful trails and golf courses, a popular farmer’s market, unique shops and services, as well as popular big box and large-scale retail.
Belleville General Hospital is the largest of Quinte Health’s hospitals, with two medicine units, critical care (ICU), a lively emergency department, a wide range of surgical and diagnostic services, a busy maternal child unit, a children’s treatment centre, inpatient and outpatient stroke and rehabilitation care, inpatient and outpatient mental health services, and the regional Dr. Douglas A. MacIntosh Cancer Clinic. BGH works closely with the other three Quinte Health hospital teams, as well as regional and provincial health centres to serve our communities.
Working at Belleville General Hospital provides countless opportunities for growth and experiential learning. The inter-professional environment is supportive, friendly and nurturing, with an infusion of new staff learning from seasoned, knowledgeable colleagues. You feel a real sense of teamwork, energy and enthusiasm in the air at BGH, and an overwhelming desire to make a difference.
Position Summary
The Facility Service Representative (FSR) reports to the Team Lead of Hospitality Services. FSRs are responsible for the cleaning of non-patient care units, waste, linen, project work, moves and meeting room set ups for hospital events.
Required
- Grade 12 education or equivalent combination of education and experience,
- Ability to communicate effectively with customers and co-workers,
- Must be able to work well in a team environment,
- Must be positive and contribute actively to workplace solutions,
- Demonstrated concern for the care and comfort of patients,
- Ability to read, follow instructions, and basic math skills,
- Must have satisfactory work performance in present position,
- Must have previous proven good attendance record,
- Must be able to perform heavy lifting,
- Ability to be flexible and adapt easily to changes in schedule, work assignments, and environment,
- Ability to work under mínimal supervision and accomplish tasks in a fast-paced environment,
- Must successfully complete the required training program within probationary period,
- Ability to safely work with a variety to industrial housekeeping chemicals,
- Ability to perform overhead cleaning, and
- Must be comfortable working on a safety ladder.

**Preferred**:

- Previous experience with hospital housekeeping duties,
- Previous experience safely operating hospital grade equipment (auto scrubbers, burnishers, swing machines and steamers),
- Previous experience in housekeeping floor refinishing including stripping, waxing of floors and carpet cleaning,
- Previous experience safely operating an industrial washer and dryer, and
- Familiarity and comfort utilizing basic technology (computers, pagers and smartphones).

Duties
- Performs core cleaning duties to ensure cleanliness of common and non-patient areas, internally and externally as well as equipment contained within QHC,
- Restocks supplies in each area,
- Laundry duties includes inventory, distribution and online ordering,
- Operates industrial washer and dryer,
- Performs all duties related to core housekeeping services including collecting, disposing, and transportation of waste, confidential waste, supplies, materials and equipment according to specified guidelines,
- Participates in scheduled cleaning projects as required,
- Operates, maintains the cleanliness of compactor, shredder and bailer, processes all related material according to established guidelines, and maintains appropriate records,
- Identifies maintenance needs to Team Leader,
- Transports specific equipment and supplies to other proper locations or storage areas within each hospital location in accordance with safe handling techniques.

Closing Statement

Equal Opportunity

Physical Demands Analysis
Strength
- Required Occasionally - lifting average 10-25 pounds, carrying and pushing/pulling, and
- Required Infrequently - lifting up to 60 pounds, carrying and pushing/pulling.

Mobility
- Required Frequently - prolonged standing and walking on hard surfaces,
- Required Occasionally - crouching/squatting, foot activation, and
- Required Rarely - bending/stooping, climbing.

Dexterity
- Required Occasionally - lifting average 10-25 pounds, carrying and pushing/pulling,
- Required Frequently - reaching, neck, elbow, shoulder, wrist and back normal range of motion,
- Required Often - material handling, gripping/grasping, and
- Required Occasionally - fine finger movements, reaching, handling, gripping/grasping.