Administrative Support V

4 hours ago

St Albert, Canada Alberta Health Services Full time

Your Opportunity:
Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? PSS supports the day-to-day scheduling tasks of AHS employees & managers. As the Scheduler Team Lead, you’ll provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads & determining clerk duties in collaboration with the SSC Manager. The successful lead will efficiently process payroll with timekeeping in ESP, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective & make the necessary corrections for accurate delivery of pay. You will provide scheduling support for Unit Managers, Unit Charge Nurses & Relief Team Managers to ensure unit work plans & staff schedules/assignments are up to date & maintained through ESP. Leveraging strategic communication & problem solving skills will be key in the ongoing collaboration with Unit/Site Managers to resolve high priority scheduling issues in ESP. Your scheduling expertise will enable the ability to anticipate unit staffing needs & communicate these needs effectively to your client groups. Dynamic customer service skills will also be used to fluidly support your clients in optimizing the use of ESP & helping to extract information from staffing/scheduling reports & related statistics. The Scheduling Team Lead will act as a mentor for peers & must actively promote & facilitate a positive environment in the workplace by fostering a team attitude of acceptance & tolerance. The Scheduling Lead will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team & for internal clients. Scheduling Team Lead will be assigned to support North Zone & the correlative SSC hours of operation.

Description:
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- **Acute Care Alberta**:N
- ** Primary Care Alberta**:N
- ** Recovery Alberta**:N
- ** Classification**:Administrative Support V
- ** Union**:AUPE GSS
- ** Unit and Program**:Provincial Staffing Shared Services
- ** Primary Location**:Sturgeon Community Hospital
- ** Location Details**:As Per Location
- ** Multi-Site**:Not Applicable
- ** FTE**:1.00
- ** Posting End Date**:21-APR-2025
- ** Employee Class**:Regular Full Time
- ** Date Available**:01-MAY-2025
- ** Hours per Shift**:9
- ** Length of Shift in weeks**:12
- ** Shifts per cycle**:52
- ** Shift Pattern**:Days, Evenings, Weekends
- ** Days Off**:As Per Rotation
- ** Minimum Salary**:$28.45
- ** Maximum Salary**:$34.60
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
Completion of post-secondary education (e.g. certificate in office or business administration).

**Additional Required Qualifications**:
**Preferred Qualifications**:
Leadership experience (Delegating, Prioritizing, Coaching, Mediating). Successful completion of the Scheduler Team Lead training and orientation. Knowledge of the applicable collective agreements and pay codes.

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