Intake Review Clerk

**Competition #**: 45012
**Department**: Growth & Development
**Location**: HALIFAX
**Type of Employment**: Permanent
**Union Status**: NSGEU - NSPG
**Closing Date**: 13-Feb-25 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Department of Growth and Development's Housing Division actively works towards advancing Nova Scotia's strong and diverse economy, working with our partners, community housing providers, and the development community. DGD contributes to a high quality of life, and affordable, adequate, and suitable housing for all.
The Housing Rent Supplement team responsibilities include managing the rent supplement programs provide subsidies to eligible low-income homeowners and renters to pay a portion of their housing costs and managing the survivors of gender-based violence housing benefit. The survivors of gender-based violence housing benefit provides individuals and families that are leaving or planning to leave their homes due to acts of gender-based violence with a monthly housing benefit to help pay their rent. In some situations, this could mean supporting them where they are. The focus of this benefit is to give survivors and their families the time, space and flexibility they may need to re-establish their lives in safety.
About Our Opportunity
The Intake Review Clerk provides principal Rent Supplement administrative support for the office. In this role, you will provide service, direction, guidance, and information on processes applicable to the Department, to the public and other government agencies.
Primary Accountabilities
**Within a typical day, you will**:
Accurately respond to (internal and external) requests for information and assistance on Rent Supplement.
Receive, classify, track, and consolidate documents and information from electronic and physical submissions.
Create, track, file and retrieve information from electronic and physical submissions
Maintain case files and database records within established procedures, and take appropriate action to secure or resolve discrepancies
Process Rent Supplement incoming and outgoing mail for Head Office
Prepare letters, memoranda and reports for approval, while following up on pending issues.
Qualifications and Experience
You will have four (4) years of related experience or an equivalent combination of training and experience.
**The following will be considered assets**:
Familiarity with using ICM or Yardi;
Experience working in a government and/or regulatory setting;
Knowledge of procedures, rules, acts and policies applicable to Housing benefit programs; and
Experience dealing with the public.
In your cover letter/ resume, please identify specific administrative, information technology, and other skills.
Equivalency

**Benefits**:
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
Working Conditions
You will be working within a high-paced, busy office environment with strict deadlines. Most of your time is spent in a comfortable office setting. Your normal work week is 35 hours/week, 7 hours/day. You may be required to work overtime on occasion. Occasionally you may need to move or lift objects such as boxes, inventory, or files.
What We Offer
Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
**Engaging workplace**: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
Countless career paths
Department specific flexible working schedules
**Pay Grade**: CL 18 - CL 18
**Salary Range**: $1,684.00 - $1,884.17 Bi-Weekly
**Employment Equity Statement**: