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Housekeeper

2 weeks ago

Toronto, Canada Toronto Luxury Suites Full time

**Position Title**: Assistant Manager of Housekeeping
**Department**: Housekeeping
**Reports To**: Housekeeping Manager
**Employment Type**: Full-Time

**Job Summary**:
The Assistant Manager of Housekeeping will support the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role is responsible for ensuring the highest standards of cleanliness and service throughout the suites and company. The Assistant Manager will lead, train, and motivate the housekeeping team to deliver exceptional guest experiences.

**Key Responsibilities**:

- **Team Leadership**: Assist in managing the housekeeping team, including housekeepers, and laundry staff. Ensure team members are well-trained, motivated, and performing their duties to the highest standards.
- **Staff Training and Development**: Assist in training, and developing housekeeping staff. Provide ongoing training and support to ensure high performance and adherence to company’s policies and procedures. Ensuring a successful and smooth onboarding process for all new housekeepers.
- **Operational Oversight**: Oversee daily housekeeping operations for the office cleaning, laundry services, and inventory management. Ensure all areas are clean, well-maintained, and meet the company standards.
- **Quality Assurance**: Conduct regular inspections of guest rooms and back-of-house areas to ensure that the cleanliness and presentation meet or exceed standards. Address any issues promptly and effectively.
- **Inventory and Supply Management**: Monitor and manage inventory of cleaning supplies, linens, and guest welcome kits. Ensure adequate stock levels and efficient use of resources. Communicating with the Office Manager for supplies request.
- **Collaboration**: Work closely with other departments, such as client services and operations dept, to ensure seamless operations and excellent guest experiences.
- **Innovation**: Identify and implement improvements to housekeeping procedures and services. Making sure that standards and information are past along to our housekeeping team
- **Scheduling Locker Cleaning**:Ensuring that all lockers are regularly cleaned, organized and inventory checked in order to maintained and uphold hygiene standards and efficiency during cleanings.

**Qualifications**:

- **Education**: High school diploma or equivalent; degree in hospitality management or related field preferred.
- **Experience**: Minimum of 3 years of housekeeping experience. **Inventory and Supply Management**: Monitor and manage inventory of cleaning supplies, linens, and guest welcome kits. Ensure adequate stock levels and efficient use of resources in the basement. Communicating with the Office Manager for supplies request.
- **Skills: Strong leadership, organizational, and communication skills. Ability to multitask and work effectively in a fast-paced environment. Proficiency in using housekeeping management software.**:

- **Attributes: Detail-oriented, proactive, and customer-focused. Strong problem-solving abilities and a commitment to maintaining high standards.**:

- **Must provide a valid police clearance check.**:

- **Must provide two business references.**

**Benefits**:

- Competitive salary and benefits package
- Opportunities for career growth and development
- Supportive and dynamic work environment

Pay: $18.75-$21.50 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

**Language**:

- English (preferred)

Work Location: In person