Sales Account Manager

DESCRIPTION

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

We’re looking for a results oriented Sales Account Manager on our Home business who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. Our Home vertical is made up of accounts across Toys, Kitchen, Home Care and more.

As a Sales Account Manager on our Home business, you will manage and deliver against complex advertiser goals and problems to drive revenue and exceed revenue targets. You'll nurture customer relationships and create revenue opportunities from your advertisers. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.

Key job responsibilities
- Become a knowledgeable partner and leader on Amazon Advertising solutions
- Deliver the highest level of sales and customer service to our clients
- Retain and up-sell/grow revenue from existing advertisers
- Develop annual media strategies for growth based on overall advertiser goals and objectives
- Develop campaign strategies and audience engagement recommendations
- Evaluate success metrics and drive campaign performance using data
- Perform in-depth data analysis to form and deliver actionable recommendations for both short
- and long-term advertising strategy
- Educate advertisers on performance metrics, insights, and how to drive greater results
- Work cross-functionally with Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction

BASIC QUALIFICATIONS
- 5+ years relevant experience in a client facing role including but not limited to sales, digital marketing, analytics, etc.
- Proven track record of delivering results (including revenue targets) and significantly contributing to revenue growth

PREFERRED QUALIFICATIONS
- Bachelors’ degree in Economics, Marketing, Advertising, Statistics, Engineering or Business
- 5+ years relevant experience in a client facing role including but not limited to sales, digital marketing, analytics etc.; CPG or Hardlines experience is a plus
- Experience in omni-channel marketing, display, online video, streaming TV, and/or search marketing
- Experience in analyzing data, creating new insights, and pitching compelling narratives to clients
- Adept at solving problems that span business and technology
- Influence process improvement that scales broadly; inventing and simplifying within existing processes
- Excellent organizational, relationship-building, and communication (written and verbal) skills
- Programmatic strategy and implementation experience
- Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.