Supervisor, Conversions

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
As a valuable member of the Conversions team, you will deliver championship service throughout the organization. Under the direction of the Manager and Assistant Manager of Conversions, you will be directly involved in the supervision of staff responsible for the assembly and decommissioning of equipment/materials pertaining to the changeover process into basketball, hockey, lacrosse football, soccer and all live events as well as monitoring building arena standards while these games and events occur within any of our several venues under the MLSE umbrella.

**Responsibilities**:

- Lead hourly, part-time and contract workers in daily, pre-event, event and post-event conversion and set-up services for the Arena and provide hands-on training to the conversion team.
- Guide team in construction and precise placement of House stage, proper alignment of the basketball floor, goal alignment, height, and level and reading AutoCAD drawings.
- Participate in the effective operation of retractable seating and all mechanical aspects of the seating.
- Review conversion tasks, outlines, and schedules daily to ensure that all requirements are clear and the expectation of the setup is understood before work begins.
- Assist with various administrative tasks including, but not limited to; performance reviews and corrective action feedback.
- Knowledge of conversion standards to hold staff accountable and ensure a positive and professional image is maintained.
- Complete pre-shift briefings, and attendance checks, manage breaks and complete a comprehensive checklist of each conversion to ensure the proper conditions and that all safety aspects are met.
- Knowledge of safety equipment, standards, systems and OSHA guidelines.
- Receive supervision and direction from the Conversion Manager and Director of Building Operations.

**Qualifications**:
- Proven experience in a multipurpose Arena
- Problem-solving experience and troubleshooting skills.
- Experience with venue set-ups and material handling equipment is an asset.
- Strong leadership characteristics with the ability to lead up to 15-25 workers at one time.
- Creative, highly motivated and team player, with attention to detail and demonstrated ability to multi-task.
- Excellent verbal and written communication skills, organizational abilities, and provide positive/consistent leadership that will motivate staff.
- Must be able to work overnight shifts, weekends, and holidays.
- Adaptable to changes and work in a multi-client environment.
- Proficient in Microsoft Office, Excel, Outlook, etc.

Additional Information

We thank all applicants for their interest, however, only those selected for an interview will be contacted.