Customer Service
3 days ago
**Job Overview**
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be essential in ensuring a positive experience for all clients. This position requires strong data entry skills and a commitment to delivering high-quality customer service.
**Responsibilities**
- Provide accurate information regarding products and services to assist customers in making informed decisions.
- Handle customer complaints with empathy and professionalism, striving for resolution on the first contact.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Collaborate with team members to improve service delivery and enhance the overall customer experience.
- Analyze customer feedback and provide insights to management for continuous improvement.
- Promote additional products or services when appropriate, utilizing effective sales techniques.
- Maintain a thorough understanding of company policies, procedures, and product offerings.
**Qualifications**
- Proven experience in a customer service role is preferred, but not required.
- Ability to analyze situations effectively and provide solutions promptly.
- Proficient in data entry with attention to detail.
- A positive attitude with a passion for helping others succeed.
- Flexibility to adapt to changing priorities in a fast-paced environment.
Join us as we strive to deliver outstanding service while fostering a supportive work environment
Pay: $17.95-$19.93 per hour
Expected hours: 40 per week
Additional pay:
- Commission pay
**Benefits**:
- Employee assistance program
- Extended health care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Customer Service
1 week ago
Kitchener, Ontario, Canada Driven Brands Inc. Full timeCompany:Driven BrandsDriven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.Headquartered...
-
Customer Service
2 weeks ago
Kitchener, Canada Nanis Gelato Full timeThis position is for Customer Service / Gelato Scooping team member. We are seeking individuals looking primarily for a combination of weekday and weekend shifts for both afternoons and evenings. Training is included and paid, free gelato is available for our team during each shift and each individual staff member will always be supported with other team...
-
Customer Service Lead
6 days ago
Kitchener, Canada Mercedes-Benz Kitchener Waterloo Full timeMercedes-Benz Kitchener-Waterloo is looking for a Customer Service Lead! This position is responsible for customer retention and profitability by assisting the service manager in hiring, training, and measuring the performance of service staff and establishing customer focused service standards. Job duties: - Assists the service manager to hire, train,...
-
Customer Service Representative
2 weeks ago
Kitchener, Canada COSMIQ STORE INC. Full timeAre you passionate about delivering exceptional customer service? COSMIQ STORE, a dynamic retail destination, is seeking a dedicated Customer Service Representative to join our team. **Responsibilities**: - **Client Interaction**: Engage with customers in a friendly and professional manner, addressing inquiries, providing product information, and ensuring...
-
Customer Service Representative
1 week ago
Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full timeHandyman Connection of Kitchener is locally owned and operated, we are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a Part-Time Customer Service Representative. Our customers are seeking additional office support for...
-
Customer Service Representative
1 week ago
Kitchener, Canada Savour The Vapour Full time**Overview** **Responsibilities** - Respond to customer inquiries via in-person & phone in a timely and professional manner. - Utilize effective customer service etiquette to create a welcoming environment for customers. - Provide accurate information about products and services while actively upselling when appropriate. - Maintain detailed records of...
-
Customer Service Representative
3 days ago
Kitchener, Canada Conestoga Cold Storage Full time**Job description** **Customer Service Representative** **Job Status: Full-Time (Days)** **Job Timings: Business hours** **Want to work in an environment where your efforts are much appreciated and you’re not “just a number”?** **Want to work in a fun friendly environment rather than a corporate culture?** **Want to work in one of Canada’s 50...
-
Customer Service Lead
2 weeks ago
Kitchener, Canada Cottage Dream Vacations Full time**Customer Service Lead** Join Canadian Hot Tubs as a Customer Service Lead, where you will be the crucial link ensuring our customers enjoy seamless and efficient service experiences. This role offers hands-on opportunities to engage directly with clients, diagnose issues, and perform maintenance on our hand-crafted cedar hot tubs - contributing...
-
Customer Service Representative
1 week ago
Kitchener, Canada WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** The WM CSR will handle a number of escalated contacts. The ability to consistently provide an...
-
Customer Service Representative
1 week ago
Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full timeHandyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a part-time Customer Service Representative. Our customers are seeking additional office support for our growing...