Learning & Od Specialist

**Position**:Learning and Organizational Development Specialist

**Job Type**:Full Time, Permanent

**Location**:Kitchener, ON

**Who we are and what we do**:
At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda.

Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START, HEART TO FINISH and WELCOME ONE TO WELCOME ALL we leverage the collective talents and strengths of our GRH team, our community, and our partners to innovate and accelerate the transformation of health care delivery.

We urrently have an opportunity for a Learning & Organizational Development Specialist with our Learning & Organizational Development team. In this role, you must have passion to care for the development of others because they are the ones who care for our community.

**Hours of work**:8:00 - 4:00 pm, 37.5 hours per week. At least 3 days must be onsite.

**How Learning & Organizational Development Specialists support our teams at Grand River Hospital**:
**In this position, you will**:

- Utilize instructional design principles and best practices, technology, and strategies to design and develop instructional materials and courses that support a flexible, customizable, and personalized learning experience for adult learners.
- Create design documents and storyboards for digital learning assets that translate to online and in-person delivery.
- Liaise with Subject Matter Experts (SMEs) throughout the design and development process for content development.
- Work closely with stakeholders to produce & facilitate sessions.
- Conduct formative and summative evaluations to measure the effectiveness of learning solutions and recommend improvements.
- Work with tight timelines and prioritize tasks to effectively juggle multiple projects.
- Stay up-to-date with the latest instructional design trends, technologies, and best practices; continually enhancing your knowledge and skills through your professional development.
- Build effective relationships with SME’s/Project Sponsors to ensure that their business needs / objectives are met.
- Consult with internal as well as external stakeholders to manage project milestones and expectations.
- Develop timelines for assigned projects and coordinate activities with other project team members.

**You will love this role if you are**:

- Collaborative and enjoy working with leaders and their front-line teams.
- Excited about using learning and development as a way of transforming healthcare culture.
- Reflective and adaptive when encountering change and challenges.
- Someone who thrives in a creative setting where new solutions are always just a discussion away.

**What will your typical day look like? There may be no ‘typical days’ in this role, but there will never be a dull moment as you**:

- Facilitate full-cycle training and education: conduct needs assessment, research, design, create, facilitate and evaluate for Learning & Organizational Development priority programs.
- Co-ordinate projects and learning initiatives across our health care community.
- Facilitate organizational e-learning by coaching SMEs on adult learning principles and instructional design best practices.
- Liaise with external education providers and consultants.
- Facilitate the delivery of in-person education and team building experiences.
- Administer the corporate Learning Management System in collaboration with the L&OD Coordinator and respond to learning and development inquiries.
- Facilitate virtual corporate orientation sessions.
- Complete assigned projects using effective project management techniques including: creating project plans, coordinating with internal and external stakeholders, facilitating project logistics, and providing resources to ensure project deliverables and timelines are on track.
- Actively participate in managing external relationships with vendors to support the coordination and success of deliverables.

**What you will bring to the role**:

- Proficiency in e-learning authoring tools (e.g. Articulate)
- Experience with LMS platforms, multimedia design, and web technologies is highly valued.
- Exceptional communication and collaboration skills, with experience in project management while working across diverse teams.
- A background in education, curriculum development, or customer support is essential.
- A high level of initiative and capacity to work autonomously.
- Formal Project Management experience is considered an asset.
- Formal training in Adult Education is preferred.
- Demonstrated problem-solving and analytic skills.
- Passion for designing unique learning experiences for credentialing and professional development. Experience in the Healthcare Sector is an asset.

**At Grand River Hospital we support our Team Members with**: