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Project and Change Management Consultant

2 weeks ago

Kitchener, Canada Grand River Hospital Full time

**POSITION VACANCY**: Organizational Development

**POSITION**: Full-Time Project and Change Management Consultant

**HOURS OF WORK**: Monday to Friday - Days

**JOB SUMMARY**:
**Who we are and what we do**:
Welcome to Grand River Hospital, where the heartbeat of healthcare innovation resonates with passion. As we embark on a transformative journey to redefine healthcare in the Region of Waterloo, we are seeking a Change and Project Management Consultant to join our dynamic Learning and Organizational Development (L&OD) team. If you are ready to discover how you can make a difference in the work experience for healthcare leaders and their teams, then read on

In this position, you will:
**Pioneer Change**:
As our L&OD change consultant and project consultant, you'll dive into the people side of change, preparing, supporting, and equipping leaders and their teams to embrace changes across business processes, systems, technology, job roles, and organizational structures

**Engage Others**:
Manage internal surveys and listening strategies, analyzing feedback for actionable insights to share with leaders and their teams, and reporting on the impact of engagement efforts on hospital performance

**Ensure L&OD Project Progress**:
Guide and support L&OD team members in defining L&OD project scopes, assessing learning needs, defining timelines, enabling team efforts, and ensuring that projects are tenaciously completed

**You will love this role if you are ready to**:
- Share your knowledge, coach and support others on change management best practices and methodologies

Lead L&OD project planning efforts and collaboratively get the work across the finish line

Manage internal employee and physician engagement surveying processes and listening strategies across the organization, and collaborate with our integrated communications team to share feedback and resulting actions

**What will your typical day look like? There may be no ‘typical days’ in this role, but there will never be dull moment as you**:

- Act in a consulting capacity with internal partners
- Provide day-to-day change management advice and counsel to internal partners and project teams as assigned
- Design user experiences to enable the people side of change
- Coach leaders to proactively address sources of resistance
- Partner with L&OD team members to conduct retrospectives that identify areas for improvement in programming, processes and outcomes
- Develop briefing notes and business cases for senior leadership with input from key stakeholders and the L&OD Manager
- Analyze employee/physician feedback and survey results to identify areas of actionable insights from engagement data that will be shared with leaders at all levels of the organization
- Partner with leaders and their teams to develop sustainable strategies that increase engagement and create climates of inclusion at the unit level
- Commit to being in-person, on-site at least three days a week at either of our two Kitchener/Waterloo campuses

**Qualifications**:

- Undergraduate degree in business administration, I/O psychology, human resources, or a related discipline
- Change Management Certification, Project Management Certification and Coaching Certification are an asset
- Experience with psychometrics and employee listening strategies is essential
- Strong internal consulting and organizational skills
- Exceptional social intelligence to build relationships with internal and external stakeholders
- 3+ years’ experience in a formal leadership role
- 7+ years’ progressive experience designing, developing and managing organizational change and engagement efforts
- Significant exposure and applied expertise in leadership coaching, stakeholder consultation, employee engagement and feedback strategies, as well as expertise in user experience design Healthcare experience is desired**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).