Logistics Coordinator

**_Salary $60-65K/year_**

**Logistics and Fulfillment**:

- Manage the entire order fulfillment process, from receipt of customer order to delivery of product
- Coordinate with logistics partners to ensure timely and accurate delivery of all orders
- Monitor and resolve any fulfillment issues, such as shipping errors or product returns
- Process customer returns and exchanges in a timely and efficient manner
- Communicate regularly with customers to provide updates on their orders and address any concerns
- Work with internal teams, such as customer service, sales, and marketing, to ensure seamless fulfillment operations
- Maintain accurate records of all orders, shipping information, and inventory levels
- Continuously identify and implement process improvements to increase efficiency and accuracy of the fulfillment process

**Supply Chain Analysis**:

- Develop and maintain relationships with suppliers to ensure timely and cost-effective delivery of goods
- Conduct cost analysis to identify areas for cost savings and improvement
- Monitor and analyze key supply chain metrics such as lead time, delivery performance, and inventory levels
- Identify and evaluate risk in the supply chain and develop contingency plans to mitigate risk
- Collaborate with cross-functional teams, such as procurement, operations, and logistics, to improve supply chain processes and efficiency
- Analyze demand and supply trends to make recommendations for inventory management
- Develop and maintain supplier scorecards to measure supplier performance and identify areas for improvement
- Monitor supplier performance and provide feedback to suppliers on their performance
- Assist in the development and implementation of supply chain strategies and processes
- Stay up-to-date with industry trends and best practices in supply chain management
- Provide support for supply chain projects and initiatives, including data analysis and process improvement recommendations.

**Supply Chain Subject Matter Expert (SME) and ERP Consultation**:

- Collaborate with IT and other departments to design and implement Supply Chain-related ERP solutions
- Ensure that ERP systems are configured to support Supply Chain processes and meet business requirements
- Oversee the testing and validation of Supply Chain-related ERP system changes and updates
- Work closely with business stakeholders to identify, prioritize and implement process improvements
- Develop and maintain project plans, schedules, and budgets for Supply Chain-related ERP initiatives
- Lead cross-functional teams to drive the implementation of new Supply Chain processes and solutions
- Monitor key performance indicators (KPIs) and ensure that ERP systems are delivering value to the business
- Manage and resolve any technical issues related to Supply Chain-related ERP systems
- Provide training and support to end-users on the use of Supply Chain-related ERP systems.

**Billing and Auditing**:

- Review and audit invoices and billing statements from suppliers and logistics providers to ensure accuracy and compliance with contract terms
- Verify that billing charges are consistent with the purchase order, contract, or rate agreement
- Investigate and resolve any billing discrepancies or errors with suppliers or logistics providers
- Maintain accurate and up-to-date records of all billing audits and results
- Communicate regularly with suppliers and logistics providers to resolve any billing issues
- Work with the procurement and finance teams to ensure that billing and payment processes are efficient and compliant with company policies and procedures
- Continuously monitor and analyze billing trends to identify areas for cost savings and process improvements
- Develop and implement internal controls to minimize the risk of billing errors or discrepancies
- Provide training and support to internal teams on billing processes and procedures
- Stay up-to-date with industry best practices in billing and payment processes.

**Supply Chain Management**:

- Develop and implement supply chain strategies that align with the overall business strategy
- Manage the sourcing, procurement, production, and distribution of goods to ensure timely and cost-effective delivery
- Negotiate contracts and agreements with suppliers, logistics providers, and other stakeholders to ensure favorable terms and conditions
- Monitor and analyze key supply chain metrics such as lead time, delivery performance, and inventory levels
- Identify and evaluate risk in the supply chain and develop contingency plans to mitigate risk
- Collaborate with cross-functional teams, such as procurement, operations, and logistics, to improve supply chain processes and efficiency
- Analyze demand and supply trends to make recommendations for inventory management
- Develop and maintain supplier scorecards to measure supplier performance and identify areas for improvement
- Monitor supplier performance and provide feedback to suppliers on their p