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Veterinary Receptionist

2 weeks ago

Ottawa, Canada Carling Animal Hospital Full time

**Job Summary**

**Duties**:

- Greet clients and their pets warmly as they arrive at the clinic.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments and handle billing inquiries with professionalism.
- Assist in managing inventory and ordering supplies as needed.
- Collaborate with veterinary staff to ensure smooth operations and excellent patient care.
- Maintain cleanliness and organization of the reception area.

**Qualifications**:

- High school diploma or equivalent; additional education in veterinary / medical / laboratory technology or related field is a plus.
- Previous experience in a veterinary or animal care setting is preferred but not required.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- Proficient computer skills using office software and veterinary management systems.
- Ability to handle multiple tasks simultaneously while maintaining attention to detail.
- A passion for animal welfare and a commitment to providing outstanding customer service.
- Familiarity with laboratory procedures is a nice-to-have skill but not mandatory.

Join our team and contribute to providing exceptional care for pets while ensuring a positive experience for their owners

Pay: $18.00-$22.34 per hour

Expected hours: 32 - 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person