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Front Office Manager

3 weeks ago

Leduc, Canada Hampton Inn & Suites Edmonton International Airport Full time

The Hampton Inn & Suites Edmonton International Airport t is looking for an empowered, guest focused Front Office Manager to join their team.

**Main responsibilities**
- Directly recruits, trains and supervises all front office, breakfast
- Directs and coordinates the activities of the front desk, reservations, guest services
- Ensures proper completion of all duties of her/his team
- Maximize the guest experience
- Optimize sales/ lead / rate opportunities
- Prepare monthly reports and budget for front office department
- Will work with other front desk to achieve targets like loyalty sign ups
- And any other duties as necessary

**Requirements**:
Hilton Experience will be a huge asset
Excellent Customer Service
At least 3 years experience as Front Office Supervisor
Available to work morning, evening and weekends is required

**Job Types**: Full-time, Permanent

Pay: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Hilton: 2 years (preferred)
- Front office supervisor: 3 years (preferred)

Work Location: In person