Event Coordinator

Ignite a meaningful career at Westerner Park where boundless opportunities, growth, and fulfillment await YOU. Westerner park is currently seeking an **Event Coordinator** to join our team.

**As an Event Coordinator you’ll be doing the following**:
**Core Functions**
- Responsible for serving customers in person, online and via the telephone to assess and fulfill their event needs to the highest standards of satisfaction.
- Respond to all client & event requests including organizing, communicating, and executing changes to function space, staffing, service requirements, and access.
- Interacts with customers to provide information in response to inquiries about venues and services, handle and resolve complaints while maintaining a friendly, professional relationship.
- Utilize knowledge of the event calendar when booking in new clients to ensure no double booking is occurring and calendar cycles appropriately.
- Ensures that events and event needs are executed within organizational and event budget constraints

**Client Service Relations**
- Balance client needs with the achievability of venue standards and event logistics.
- Aligns client profile with the appropriate services and venues.
- Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with Westerner Park standards.
- Communicating contractual agreements and terms within the parameters of the pricing schedule.
- Coordinating with other business units to enter and maintain upkeep of the CRM event booking system
- Act as customer liaison between customer and business units when necessary.
- Must work closely with the Event Manager in processing events, contracts & entering detailed information into CRM
- Determine the customer's needs and resolve them taking into consideration all available options.
- Exercise creativity, discretion and independent judgment in determining how to assemble an event to suit each customer's taste.
- Conduct site visits and prepare original, creative proposals tailored to address the needs of and to impress the customer.

**Event and Client Support**
- This position requires you to be available for your events, a combination of on-call and onsite support as necessary. Working with the Event Delivery Supervisors to ensure proper event set up and addressing any issues that may arise.
- Liaise with event contractors, including exhibition builders, caterers and business units within Westerner Park.
- Liaise with and handle arrangements for speakers, entertainers, exhibitors and delegates as requested by the client and/or Event Manager.
- Balance client needs with the achievability of event logistics and venue standards.
- Complete event information forms and assist customers with the appropriate course of action.
- Support Event Manager with self produced events including but not limited to Westerner Days.

**Administration and Compliance**
- Responsible for booking inquiries for events, but not limited to - tradeshows, banquets, weddings, funerals, graduations, Ag Events, conferences and meetings.
- Plan, organize, and manage daily event activities to achieve maximum client satisfaction by providing the highest standard of service during the entire event process.
- Attending all Event Service meetings and general staff meetings as applicable.
- Coordinate with the finance team to assist in the Event Analysis process.
- Ensure applicable documentation is stored in the appropriate system for efficiency and consistency.
- Ensure deposits and invoicing are processed in a timely manner.

**Embark on a dynamic and rewarding career with Westerner Park, where joining our team means unlocking a host of benefits**:

- Competitive compensation packages
- Comprehensive benefit packages encompassing life, health, dental, and disability insurance. Extended benefits also include an RRSP matching program.
- Recharge your batteries with ample paid time off and annual vacation, ensuring you have the time to explore and recharge.
- Contribute to a non-profit agricultural society and exposition association, making a positive impact on the community
- Immerse yourself in a vibrant culture that makes work enjoyable, allowing you to witness the excitement of Westerner Park events
- Elevate your skills with tailored professional development initiatives and internal growth pathways.
- Enjoy fantastic perks, including exclusive staff discounts and participation in the Perkopolis Discount Program
- Experience firsthand our commitment to a flexible and understanding workplace, where work-life balance isn’t just a buzzword - it’s a way of life

**Here is what you bring**:

- Post-secondary education in business, events, or related program; or equivalent experience.
- A knowledge of businesses, events, community groups, Ag events in the Central Alberta area and other areas within Canada.
- The preferred 2-4 years' experience in proactive sales, event planning small-large scale events.
- Able to demonst