Full-time Operations

Manager | Admin | Assistant | Social Media Coordinator

Luxe Beauty & Wellness Co. - Riverview

This is not an entry-level role. This is a leadership position for someone who thrives on responsibility, structure, and ownership.

We are seeking a high-capacity, highly organized, professional powerhouse to step into a key role at Luxe Beauty & Wellness Co. managing leaders, supporting ownership, running operations, and protecting our brand presence online.

THE ROLE AT A GLANCE

Hiring for end of February to begin training and the role begins in March when our current employee relocates.

This position combines four major functions into one senior role:

- Operations Manager
- Administrative Lead
- Assistant to Ownership
- Social Media & Brand Coordinator

You will oversee leaders, systems, standards, and strategy while also ensuring Luxe’s public presence is polished, professional, and powerful.

KEY RESPONSIBILITIES

Leadership & Operations
- Oversee daily operations of the salon alongside ownership
- Manage and support department leaders
- Ensure policies, SOPs, and standards are followed consistently
- Identify gaps in operations and implement solutions
- Maintain high expectations for professionalism, punctuality, and performance
- Act as a leadership presence when ownership is unavailable

Assistant to Ownership
- Act as a right-hand support to the Owner
- Manage priorities, communication flow, and task follow-through
- Assist with meetings, planning, documentation, and confidential matters
- Keep leadership initiatives organized and on track
- Protect the Owner’s time and focus by handling details proactively

Administration & Systems
- Oversee internal organization and workflow
- Support payroll inputs, staff coordination, and coverage planning
- Maintain documentation, procedures, and internal communications
- Ensure consistency in enforcement of policies and expectations
- Assist with onboarding systems and staff structure

Social Media & Brand Management
- Manage all salon social platforms (Instagram, TikTok, Facebook, etc.)
- Plan, create, and schedule brand-aligned content
- Maintain Luxe’s tone: professional, confident, luxury-driven
- Capture in-salon content and coordinate with team members
- Monitor messages, comments, and brand reputation

This role is about brand protection, not just posting.

WHO WE ARE LOOKING FOR

This position requires someone who is:
✔ Highly organized

✔ Confident in leadership

✔ Emotionally intelligent

✔ Calm under pressure

✔ Loyal to structure and standards

✔ Comfortable holding people accountable

✔ Professional in communication

✔ Discreet with sensitive information

✔ Strong in both operations and creativity

You must be able to switch between:

- leadership mode
- admin mode
- strategy mode
- and creative mode

REQUIRED EXPERIENCE
- Leadership experience in operations, management, or administration
- Strong organizational and communication skills
- Comfort with systems, policies, and structure
- Experience with social media management and branding
- Ability to manage people and priorities
- Professional writing and digital communication skills

Experience in beauty, wellness, or service-based industries is a strong asset but leadership ability matters most.

SCHEDULE & COMMITMENT
- Full-time position (typically 32h)
- Must be flexible with hours based on operational needs

PERFORMANCE EXPECTATIONS

Success in this role is measured by:

- Operational consistency
- Team leadership effectiveness
- Brand professionalism
- Organization and follow-through
- Protection of salon culture and standards
- Support of ownership and leadership team

WHY THIS ROLE IS DIFFERENT

This is not a job where you:

- just post on social
- or just manage schedules

This is a role where you help run a business.

You will be trusted with:

- people
- systems
- brand voice
- and leadership impact

And with that trust comes high standards and real responsibility.

HOW TO APPLY

If you are:

- professional
- driven
- organized
- loyal
- and ready for a leadership role

**Job Types**: Full-time, Permanent

Pay: $18.37-$25.00 per hour

Expected hours: 32 per week

**Benefits**:

- Company events
- On-site parking
- Store discount

**Experience**:

- Social media marketing: 1 year (preferred)
- Management: 1 year (preferred)
- Beauty Salon/Wellness: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Riverview, NB (preferred)

Work Location: In person