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Full Time Receptionist

2 weeks ago

Ottawa, Canada Belair Toyota Full time

Bel-Air Toyota is looking for a FULL-TIME RECEPTIONIST

Hours : 8am to 4pm Monday to Friday

**Position Overview**:
**Key Responsibilities**:

- Greet all showroom visitors in a warm, professional manner
- Answer and direct incoming phone calls using a multi-line phone system
- Maintain the showroom's appearance and ensure promotional materials are stocked and current
- Manage guest check-ins and communicate arrivals to sales staff
- Support the sales team with administrative tasks including data entry, scanning, and filing
- Handle basic inquiries regarding vehicles, services, and store hours
- Ensure coffee stations, waiting areas, and reception desk are clean and organized
- Perform basic licensing tasks including verifying that vehicle paperwork is completed accurately
- License wholesale deals and register vehicles under the company name as needed
- Maintain and update the garage book to ensure compliance and accuracy
- Liaise with external licensing offices or services when required
- Organize and file all licensing-related documentation in accordance with dealership policies

**Qualifications**:

- Fluent in French and English is required
- High school diploma or equivalent required
- 1-2 years of customer service or receptionist experience preferred (automotive industry experience is an asset)
- Familiarity with basic vehicle licensing processes is an asset
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office and comfortable learning dealership software/CRM systems
- Professional appearance and demeanor
- Ability to work in a team environment and adapt to change
- Reliable, punctual, and self-motivated

**What we offer**:

- Fair and competitive wage based on experience
- Co-paid benefits, including dental and health care
- Ongoing training
- A supportive and inclusive work environment
- Employee discounts in sales, parts and service
- Opportunities for career advancement within the company

If you are a customer-centric professional with a passion for the automotive industry, come join our team We are an equal opportunity employer.

**Job Types**: Full-time, Permanent

Pay: $20.00-$21.00 per hour

Expected hours: 37 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Wellness program

**Experience**:

- Customer service: 3 years (preferred)
- Office: 2 years (preferred)

**Language**:

- French (required)

Work Location: In person