Hospitality Operations Junior Manager

1 day ago

Hamilton, Canada McMaster University Hospitality Services Full time

**Are you looking to expand your Food Service career in Management? McMaster University, Hospitality Services is offering an amazing opportunity to gain experience and grow, with the potential to move up.**

**Job Purpose**:
**Job Summary**:
**Duties**:

- **Note**:the following duties will be assigned/implemented over time as the incumbent shows readiness to take on responsibilities in the following area: _
- Recruit and train casual staff
- Recommend discipline for casual staff
- Maintain staff scheduling levels in order to adequately service the unit during hours of operation
- Ensure an acceptable standard of quality, variety and presentation are maintained through regular observation and inspection
- Maintain an accurate program of portion and inventory control according to established standards
- Order liquor, food, paper and cleaning supplies through existing channels
- Ensure the safe and accurate handling of cash and valuable commodities while on duty
- Ensure the safety and security of the unit and all unit personnel while on scheduled shift
- Present new innovative ideas and suggestions that will improve and update the day to day operation and overall customer satisfaction of the unit
- Inspect for equipment problems to ensure the operational equipment is maintained at efficient operating level and all staff have the knowledge to operate this equipment
- Compile time keeping documents and sales data
- Comply with Federal and Provincial regulations as required by the Alcohol and Gaming Commission of Ontario, the Ontario Board of Health and the Occupational Safety Act
- Be aware of the terms of the collective agreement between McMaster University and the Hospitality Services employment union.

**Specific to Retail Operations**:

- Review Franchise Standards of Operations and work within each Franchise location
- Monthly reporting of Franchise sales and royalty payments
- Review and obtain an understanding of internal food ordering & deliveries to all retail units.
- Review retail sales velocity reports and make recommendations
- Obtain an understanding of driving revenue in Retail units
- Engage in Marketing and Social Media activities to communicate Retail Operations

**General Skills**:

- Leadership ability, initiative and interest in management
- Supervisory and organizational skills
- Computer literate
- Communication and human resource skills
- Marketing and/or Merchandising experience
- Ability to work under pressure, respond to emergency situations and meet deadlines
- Willing to work a schedule which requires flexibility with respect to hours of work
- Ability to complete any other assigned tasks and projects

**Technologies**:

- Heartland POS Technology System
- Enterprise Time Payroll Management System
- Personal computer and software

**Education**:University Degree or College Diploma ideally in a field such as Hospitality Management, Commerce, Economics or Marketing is an asset

**Experience**:Experience working in a hotel, restaurant, or institutional food service operation is an asset. A strong desire for a career in Hospitality Services

**Salary**: $25.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
COVID-19 vaccine required.

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