Dispatcher/customer Service
1 week ago
**2 Years Minimum Experience Required**
Job Duties:
- Dispatch personnel according to written schedules and work orders, or as required
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Ability to handle PAPS & PARS and make Manifests
- Update customers on the status of their orders
- Answer incoming customer inquiries
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Work remotely
- No
**Job Types**: Full-time, Permanent
Pay: $18.00-$22.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
**Experience**:
- Dispatching: 2 years (required)
Work Location: In person
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