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Front Desk Receptionist

3 weeks ago

Mississauga, Canada Medical Office - Family Health Team Full time

**Position Hours: Monday to Friday, 9:00am to 5:00pm - When our clinic is on call your shift would be 12pm - 8pm on that day.**

**Duties and Responsibilities**
- Answer, screen and route incoming calls promptly and courteously
- Book appointments with appropriate medical professional
- Greet, check-in and direct patients in an efficient and welcoming manner
- Verify and update patient demographics on ACCURO EMR
- Schedule and process new patients according to office protocol
- Identify patients with acute care needs and notify medical staff as appropriate
- Resolve areas of conflict effectively and professionally
- Monitor provider schedules and notify lead receptionist as required
- Confirm appointment and verify health cards and version codes
- Receive and process payments from patients by debit, cash, cheque or Visa
- Maintain an organized, clean and efficient work area
- Maintain sufficient copies for front desk reception forms
- Unlock/Lock doors as well as arm/disarm the alarm system
- Additional duties as required

**Qualifications and Educational Requirements**
- Knowledge of and experience with EMR
- One year of relevant experience in a health care environment
- Basic knowledge of Microsoft Office
- Ability to work effectively and demonstrate composure in a fast paced and changing environment Excellent English written and verbal communication skills a MUST

**, Permanent**

**Salary**: $17.50 per hour

**Benefits**:

- Dental Care
- Extended Health Care
- Vision Care

**Job Types**: Full-time, Permanent

**Salary**: $17.50 per hour

**Job Types**: Full-time, Permanent

**Salary**: From $17.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person