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Patient Care Coordinator/reception

3 weeks ago

Wetaskiwin, Canada Advanced Respiratory Care Network Full time

Advanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our Spruce Grove clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends required.

Performance requirements:

- Knowledge of business office procedures.
- Experience with Obstructive Sleep Apnea and CPAP preferred but not required.
- Experience with Healthquest EMR Is Preferred but Not Required.
- Must enjoy customer service and interacting with patients on the phone and in person
- Administrative experience with excellent attention to detail
- Skill in English grammar and spelling.
- Ability to maintain confidentiality of sensitive information.
- Ability to work effectively with others.
- Ability to communicate effectively, both orally and in writing.
- Strong phone manner dealing with a busy multi-line phone system in a professional manner

**Duties include** all Reception and front office duties for our respiratory clinic as well as assisting with booking of appointments, working within our EMR system (HealthQuest), meeting with patients to perform diagnostic testing and cleaning of equipment. Preference will be given to someone with a minimum of 1 year previous medical reception experience who is a critical thinker and problem solver. It is important to be able to work independently as well as closely with co-workers to make a successful team.

If you are interested in working in an environment that you will be appreciated, have above average telephone and customer service skills and want to be part of a great team, please forward your resume and cover or call 780.449.1434 if you have any questions.

**Job Types**: Full-time, Permanent

**Salary**: $35,360.00-$39,520.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer service: 2 years (preferred)
- Medical office: 1 year (required)

Work Location: In person