Customer Care Representative

6 days ago


St Catharines, Canada ServiceOntario Full time

At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone.

Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion service delivery transformation.

If you strive to provide customers with a positive service experience and thrive in a fast-paced, team driven environment, then a career as a Customer Care Representative may be for you

**What can I expect to do in this role?**
- You will:

- provide quality in-person, front counter customer services by providing timely and accurate information related to government programs, products and services in a retail and customer service oriented environment
- provide interpretation of guidelines, directives and procedures
- provide guidance and support to customers in completing documents and forms, and in the use of public access workstations (i.e., online small business registration)
- provide guidance and support to customers experiencing problems accessing or obtaining specialized information, and refer to the appropriate program area or organization for resolution
- process business and individual customer transactions accurately by determining eligibility and required documents, for multiple government programs and update electronic databases simultaneously
- collect and process payments, issuing refunds, and reconcile payments with transactions
- maintain administrative files

**How to Apply**:



  • St. Catharines, Canada Connect Hearing Full time

    St. Catharines, CanadaCustomer Care Representative **Why Join Our Team** - We're growing! Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands.- Within a learning culture, you are empowered to be your best every day. We are committed to cultivating a...


  • St. Catharines, Canada Enbridge Full time

    **Posting End Date**: August 22, 2025 **Employee Type**: Regular-Part time **Union/Non**: This is a non-union position Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and...


  • St. Catharines, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...


  • St. Catharines, Canada Span Medical Products Canada Full time

    Span Medical Products Canada designs and manufactures the industry's most comprehensive line of specialty solutions, hospital beds for pressure management and patient positioning. Span-America's clinically proven product lines are recognized in medical facilities throughout North America. The company also manufactures and markets specialty foam products for...


  • St. Catharines, Canada Brand Blvd Full time

    We are on the hunt for a Customer Service Representative to join our team! The client experience is our top priority, so this individual must have a positive, upbeat attitude and is always willing to go the extra mile! Your roles will include (but not limited to): - Communicating and collaborating with multiple team members - Process customer orders with...


  • St. Catharines, Canada Brand Blvd Full time

    We are on the hunt for a Customer Service Representative to join our team! The client experience is our top priority, so this individual must have a positive, upbeat attitude and is always willing to go the extra mile! Your roles will include (but not limited to): - Communicating and collaborating with multiple team members - Process customer orders with...


  • St. Catharines, Canada Motion LP Full time

    Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all. **Our purpose is to make life accessible.** Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that...


  • St. Catharines, Canada Motion LP Full time

    Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all. **Our purpose is to make life accessible.** Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that...


  • St. Catharines, Canada Essential HR Full time

    **Customer Support Representative**: - Location: St. Catharines, ON _ - Job Type: Full-Time _ **Join our team and help shape seamless customer experiences!** At DiCAN, we’re on a mission to deliver smart, reliable solutions for vehicle safety, telematics, and productivity. Our success is built on innovation, service excellence, and a team that truly cares...


  • St. Catharines, Canada Ontario Window Care Full time

    **Looking for a high-energy, well-paying seasonal job where you can develop valuable skills, make great money, and have fun? Join Ontario Window Care as a Seasonal door-to-door Sales Representative! VEHICLE IS NEEDED** **Make money. Gain experience. Have fun!** **Why Join Us?** **- High Earning Potential - Commission-based pay with uncapped rewards! The...