Service Advisor

3 days ago


Cambridge, Canada Cambridge Ford Full time

**About Us**:
Cambridge Ford Limited is the **sole franchisee for Ford Motor Company of Canada in Cambridge, Ontario**. We are one of the **largest and newest automotive dealerships in the Waterloo Region**, proudly offering **Canada’s #1 selling vehicles eight years running**.

We operate from a **state-of-the-art 44,000 sq ft facility** located on one of the region’s busiest roads. With nearly **50 years of trusted service**, Cambridge Ford is a winning organization that values **teamwork, integrity, and professional growth**.

**Responsibilities**:

- Greet customers in a courteous and professional manner
- Document vehicle concerns and accurately recommend services
- Coordinate communication between customers and technicians
- Provide updates and timelines to customers throughout the service process
- Maintain detailed records and meet manufacturer/dealership standards
- Help maintain a high level of customer satisfaction

**Requirements**:

- Previous experience in an automotive service or advisor role preferred
- Excellent communication and customer service skills
- Strong organizational ability and attention to detail
- Valid Ontario driver’s license
- Automotive knowledge and computer literacy

**What We Offer**:

- Competitive hourly wage + performance bonuses
- Full health, dental, and vision benefits
- Paid vacation and holidays
- Ongoing Ford training and certification
- Opportunities for career growth
- Supportive, modern, and high-energy workplace



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