Ground Service Coordinator

2 weeks ago

Mississauga, Canada Dynamic Synergy Group Inc. Full time

Our Freight Forwarding Logistic client is looking for a Ground Service Coordinator to work out of their Mississauga office (**Hybrid work module**)

Import:

- Serve as the primary point of contact for the clients and promptly respond to all client inquiries
- Coordinates inbound movement of international and domestic freight shipments **Maintains compliance with policies and procedures**
- Arranges the pick-up of customer freight through the coordination of internal and external trucking services
- Sr. Coordinators often assist the supervisor in the training of junior staff and support a larger portfolio of clients
- Jr. Coordinators start with a small client base or handle more volume of repetitive shipments
- Prepares accurate import documentation for ground shipments
- Liaise with team members as necessary to address client needs and monitor client transaction processing

Export:

- Serve as the primary point of contact for the clients and promptly respond to all client inquiries
- Coordinates the outbound movement of international and transborder freight shipments **Maintains compliance with policies and procedures**
- Arranges the pick-up of customer freight through the coordination of internal and external trucking services
- Sr. Coordinators often assist the supervisor in the training of junior staff and support a larger portfolio of clients
- Jr. Coordinators start with a small client base or handle more volume of repetitive shipments
- Liaise with team members as necessary to address client needs and monitor client transaction processing

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- freight forwarding project: 3 years (required)
- import/export operations: 3 years (required)
- Cargowise: 2 years (required)

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