Transportation Coordinator

2 weeks ago

SaintJeansurRichelieu, Canada Daniels Health & Sharpsmart Full time

Our story began with a passionate idea that we could change the world.... And to be honest, we’ve never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry - HIV acquired through needle-stick injuries.
- In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going...

What You Will Do:

- Liaise between customer, driver, and sales to ensure each service is performed optimally
- Maintain inter-departmental communication between our plant operations, sales, and field operations teams
- Using Nextraq, logs and other documents, track and monitor driver activity. i.e. excessive stop times, excessive idling, excessive speeding, etc.
- Work with administration and production staff to ensure accurate and efficient creation of manifest
- Co-ordinate scheduled vehicle servicing and rectification of equipment issues to improve vehicle performance as required
- Conduct regular vehicle inspections to ensure compliance with roadworthiness, vehicle cleanliness and appropriate driver operation
- Prepare and print memorandums for effective driver communication
- Maintain Key Performance Indicators measures. (EG: Spreadsheets) (Note these items to be defined)
- Analyze route efficiencies to ensure optimum cost savings achieved
- Be pro-active in assisting with the development of safe work practices
- Responsible for ensuring driver compliance with Occupational Health and Safety legislation and principles and rectify any non-conformance or matters of concern regarding Health and Safety and Environmental matters
- Ensure mínimal errors are made and high quality of customer service delivered
- Responsible for the quality assurance of smart containers being unloaded and loaded into trucks pre and post trip
- Work on Salesforce cases
- Update routing through our internal system

**Experience and Skills**:

- 2+ years of Transportation Support or dispatch experience required
- Strong attention to detail
- You have strong verbal and written customer service communication skills.
- Interpersonal skills and relationship building
- Deadline-oriented
- Problem solving

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

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