Management Support Coordinator, Clinical Programs

Management Support Coordinator, Clinical Programs
BC Centre for Disease Control
Vancouver, BC
Are you ready to make a difference? The BC Centre for Disease Control, a dynamic Provincial Health Services Authority program, seeks passionate individuals to join us in providing provincial and national leadership in disease surveillance, detection, treatment, prevention, and consultation.
At our core, we aim to cultivate vibrant communities where everyone can achieve optimal health and well-being—right where they live, work, learn, and play.
What you'll do
Collaborate with Clinical Operations Director and clinical/medical leaders in the development of the annual operating plan, and in relation to human and financial resource utilization, staffing of patient care services, and workload activity.
Conduct complex analysis on historical, current, projected operational requirements to support effective program administration; monitor and explain variances from current plan and informs the development of forecast plans.
As delegated by the Director, provide leadership and coordination of recruitment activities, generating recruitment requests, coordinating the posting process with Talent Acquisition, collecting and performing initial screening.
Coordinate recruitment efforts and initiatives with Talent Acquisition tracks progress, coordinate interviews and selection processes and facilitating letters of offer.
Coordinate and facilitate the onboarding process for new staff, ensuring a smooth transition into the program and organization.
Plan and coordinate staff orientation programs in partnership with the Director and program clinical leaders to introduce new hires to the program's policies, procedures, and orientation modules, and ensure related documentation is completed and maintained.
Collaborate with Human Resources departments to optimize staff scheduling and rotations, ensuring adequate coverage while minimizing overtime costs.
Support the implementation and maintenance of Occupational Health & Safety (OH&S) guidelines and standards and ensures related documentation is completed and maintained.
As delegated by the Director, conduct and document incident investigations, safety learning system reviews, and quality reviews as required.
Regularly analyze human resource metrics such as overtime, vacancies, relief and staffing ratios to identify trends, and collaborates with Human Resources teams to make recommendations for staffing optimization and areas of improvement.
What you bring

**Qualifications**:
Graduation from a recognized diploma or degree program in business administration, health administration or a related field, plus three (3) years recent, related experience in a complex health care environment with progressively more responsible experience in administration, information analysis and benchmarking, human resources or an equivalent combination of education, training and experience.
Skills & Knowledge
Develop and maintain strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous cultural safety.
Practice the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity deserving groups.
Strong communication and interpersonal skills, with the ability to effectively interact with partners at all levels of the organization.
Demonstrated negotiation and diplomacy skills combined with a knack for engaging and empowering interested parties.
Familiarity with healthcare regulations, OH&S standards, and HR best practices.
Exceptional organizational and administrative skills and experience with workforce management software and HR information systems.
Proficiency in HR and financial metrics analysis and reporting.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension p