Consulting Coordinator

The Consulting Coordinator is responsible for helping Techify deliver exceptional service through daily quoting, proposal development, purchasing and other support for our client base. This role has a direct impact on the future of the client’s business and the technology strategies that will keep them relevant in a changing world. It is focused on client retention and has a lasting impact to the long-term success and growth of Techify. Our expectation is that you will consistently execute our Intelligent Technology Consulting and sales processes to maintain high value to our clients.

**Who We Are**: Techify saves time and reduces risk for clients by providing _Intelligent Technology_ services and support. We are a high performance outsourced IT department for more than 40 companies around the GTA.

**Our Purpose**: To do right by our team, our clients and our company.

**Our Values**:Growth Mindset, Going to the Front of the Net, Belief in the Techify Way.

**We want to hire you if**:

- You have a Bachelor's Degree (four-year accredited program Preferred), Field of Study: Business or related Customer service field
- You have 3+ years of experience in client services, or account management
- You are able to lift 10-30lbs and comfortable to be seated for extended periods of time; use hands to operate computer, telephone and another office equipment
- You love Communication and speak clearly and persuasively while listening to ensure clarification
- You are great with group settings and able to demonstrate presentation skills and participate in meetings.
- You communicate well in writing, clearly and concisely displaying excellent grammar while tailoring your communications to different groups
- You are capable of Identifying problems in a timely manner; gathering and analyzing information skillfully; developing alternative solutions; resolving problems in early stages, and working well in groups solving situations.
- You are professional, treat people with respect; keep commitments; inspire the trust of others; works with integrity and ethically while upholding organizational values.
- You have the ability to use thinking and reasoning to solve a problem.
- You have the ability to handle multiple priorities in a fast-paced working environment.
- You have a high standard for strong client service.
- You don’t get annoyed by attention to detail, you know it’s what leads to success.
- You are able to maintain your calm in high-stress, constantly-changing situations.

**Things You Might Have Done Last Week if You Had Worked Here**:

- Provided quotes or proposals to a client for hardware, software or services.
- Handled an escalation from the VP or _Intelligent Technology_ Consultant or client by making sure an issue got taken care of.
- Worked with the team to review hardware requirements for a specific client project
- Worked with a vendor on timelines surrounding purchasing and procurement
- Trained on a product or service we provide to improve your knowledge.
- Provided support on project related administrative tasks by coordinating and managing project documentation, internal files, project records and client shipments.

**Compensation**:

- Competitive salary
- Corporate performance-based profit-sharing bonus
- Health and Dental benefits
- Group RRSP and company matching plan
- Yearly technology device allowance
- Paid birthday off as well as paid personal days
- Flexible work from home policy

**To Apply**:
1. Complete the following survey:

- **Please note, an applicant will not be reviewed until they have completed the Culture Index Survey.**

**About Techify Inc.**

Techify is the leading outsourced IT support provider in the GTA, serving more than 40 businesses. We save time and reduce risk for clients through our **_Intelligent Technology_** service, aligning IT strategy to business goals and delivering a consistent computing experience to our clients.

Business leaders look to Techify when they want a proactive approach to managing technology and strategy that drives higher productivity, better employee morale and reduced risk. Our clients see technology as a critical component of business strategy and not just an operational matter for the IT department. We provide a Techify technology strategy that is aligned to their business goals, including a 12-month budget roadmap and 4-5 year capital outlook.

Techify continues to grow because of our unique perspective on technology costs and results. Our **_Intelligent Technology_** program is a very different approach from other IT companies and internal IT departments. Our approach is based around more than 600 proven best practice standards that we have developed over the past 10 years. Our dedicated proactive team eliminates 50-75% of common technical problems by continually reviewing and aligning our clients to those best practice standards.