Medical Receptionist
1 day ago
**Overview**
**Duties**
- Greet patients warmly and assist them with check-in and check-out processes.
- Triage callers and walk-ins, with a view to fulfilling these in the most efficient manner, and to the highest possible quality of health and customer experience.
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Process payments & refunds for uninsured services
- Maintain accurate patient records using Electronic Medical Records (EMR) systems.
- Verify patient insurance information if needed and assist with billing inquiries.
- Perform administrative tasks such as filing, data entry, and maintaining office supplies.
- Safeguard patient privacy and confidentiality.
**Requirements**:
- Previous experience in a primary medical clinic setting is required.
- Strong administrative skills with proficiency in office procedures and phone systems.
- Familiarity with medical terminology is essential for effective communication within the healthcare environment.
- Experience with Electronic Medical Records (EMR) systems, and OSCAR EMR experience is highly desirable.
- Excellent organizational skills and attention to detail to manage multiple tasks efficiently.
- Strong interpersonal skills to provide outstanding customer service to patients and their families.
- A certificate or diploma in medical office administration from a Canadian accredited post-secondary institution is an asset. (Preference is given to graduates of a CHIMA-accredited program).
- A Health Information-Certified Associate (HICA) certificate is an asset
**Job Types**: Full-time, Part-time
Pay: $18.00-$23.00 per hour
Expected hours: 22 - 38 per week
**Benefits**:
- Flexible schedule
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Clinic receptionist: 1 year (required)
Work Location: In person
Expected start date: 2025-02-01
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