Quality Risj Management Coordi

4 days ago

Scarborough, Canada Extendicare Full time

**Job Description**:
Quality Improvement Lead Job Description

Quality, Risk and Innovation

As the quality improvement lead you are tasked with overseeing and driving the quality improvement measures within the home. You will accomplish this by assessing the environment to identify opportunities for improvement to enhance resident care and experience outcomes. You will act as the catalyst for quality and innovation processes within the home by streamlining and aligning all disciplines to commit to a united goal / outcome. You will use project management frameworks and tools to assess, understand, communicate, plan, execute and evaluate quality improvement measures within the home.

RESPONSIBILITIES
- Oversee quality initiatives across the home with focus on Balanced Score Card (BSC) indicators
- Access and implement project charters developed by others in the region
- Lead the evolvement and refinement of an assigned project charter
- Check-in with other homes from the region on their implementation efforts
- Track and trend quality indicator performance monthly
- Update quality improvement spreadsheet with process and progress monthly
- Participate in monthly regional quality improvement calls
- Collaboration with other QI leads in region to share successes whether remotely or in person
- Must be able to work flexible hours to meet the needs of the homes to work on QI initiatives or studies
- Attend and participate in preexisting committee meetings associate with BSC indicators
- Assemble a core QI committee and meet monthly (focus on frontline staff)
- Perform environmental scans to identify root cause problems and deficiencies that impact quality by,
- Be present on the units
- Converse with frontline team members
- Observe care and other practices (active observation vs passive observation)
- Use various modalities to define and understand problems (5 whys, fishbone, spaghetti diagram, etc.)
- Be a coach and a mentor
- Develop trust with all stakeholders
- Identify gaps in training and education that impact quality
- Report findings to leadership and be part of the solution
- Must have strong organizational skills and attention to detail
- Be able to communicate effectively and timely

Time Type:
Full time
- When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
- If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

  • Quality Risk Management Coordi

    4 days ago

    Scarborough, Canada Extendicare Full time

    **QUALITY RISK MANAGEMENT COORDINATOR**: **Extendicare Guildwood**: **RESPONSIBILITIES**: - Directs and coordinates the planning including managing financial dollars to coordinate, develop and evaluation of orientation, training, and educational programs with the Long-Term Care Home, with particular attention to Ministry of Health and Long-Term Care and...

  • Manager, Quality

    2 weeks ago

    Scarborough Village, Ontario, Canada YouthLink Full time

    January 9, Posting #1521YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. *YouthLink works...

  • Manager, Quality

    6 hours ago

    Scarborough Village, Ontario, Canada YouthLink Full time

    December 17, Posting #1518YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. *YouthLink...

  • Manager, Quality

    12 hours ago

    Scarborough Village, Ontario, Canada Youthlink Full time

    December 17, 2025 Posting #1518YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. YouthLink...

  • Operations Manager

    2 days ago

    Scarborough, Canada Hi-Quality Packaging Inc. Full time

    **About Us** Hi-Quality Packaging Inc. is a leading manufacturer and supplier of PET plastic packaging solutions, specializing in sushi trays, take-out containers, and meat & produce trays. Located in the Greater Toronto Area, we are committed to delivering innovative, reliable, and sustainable packaging solutions to businesses across foodservice, retail,...

  • Academic Quality Assurance Manager

    1 week ago

    Scarborough, Canada Oxford College of Arts, Business and Technology Full time

    The purpose of this role is to assess and implement the standardization of didactic quality assurance at Oxford College. This role places a directed focus of the management, evaluation, and strategic development of the current programs, in consultation and collaboration with Program Coordinators, Campus Managers, instructional faculty, and the Corporate...

  • Quality Assurance and Health

    7 days ago

    Scarborough, Canada Ayngar Employment Full time

    **Job Overview** This role requires excellent communication, analytical, negotiating, project management and problem-solving skills, strong leadership skills, a proactive approach to risk management, and the ability to effectively communicate safety protocols to all employees. **Job Responsibilities: Quality** - The QEHS Manager will analyse and identify...

  • Quality Lead

    11 hours ago

    Scarborough, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan _(not twice, but three times a year!)_ - Employee assistance program - Extraflex benefits program _(wellness & lifestyle reimbursement...

  • Quality Administrator

    2 weeks ago

    Scarborough, Canada Atlantic Packaging Products Ltd Full time

    **Responsibilities**: - Daily generation and communication of key quality reporting to management and facilitate better quality control mechanisms - Investigation and interpretation of Mill data to help investigate and respond to customer complaints - Troubleshoot and organize quality testing equipment for the 3 Mills - Paper testing to help customer...

  • Quality Coordinator

    7 days ago

    Scarborough, Canada R&G Tool and Die Full time

    R&G Tool and Metal Fabrication is seeking a detail-oriented and motivated **Quality Coordinator** to join our team. This role will be instrumental in supporting our commitment to quality by ensuring compliance with our internal quality manual and ISO 9001. The Quality Coordinator will assist in maintaining and improving quality processes throughout our...